"I've bought battery for my JVC cam from nwvdirect.com. It was real JVC, not fake. Price almost half of Best Buy. Fast shipping. No problem/trouble. I'm satisfied."

"Best prices on the net by far! Ordered it late Tuesday night here in San Francisco area and had it on my door step Friday at 1pm. Awesome communication from customer service. Look forward to doing business again."

"I have never ordered from NWV Direct, and I was pleased with the service I received when I purchased my Sony Dual video light. The computer order system was great. I would recommend them to a friend. Prices were great. Cost of shipping was a little high but all the Internet stores have a higher shipping cost. All in all it was a great transaction and I received my order within a week after ordering it. Thank You"

"Really good seller!! fast shipping and lowest price in the market! will buy from them again soon...

thank you very much!"

"Earlier today I called New World Video Direct to order some lenses for my Canon S5 IS digital camera. To be specific 1) Canon WC-DC58 58mm .75x conv lens 1) Canon TC-DC58B .5x teleconv len. 1) Canon LAH-DC20 Lens & Adapter Hood Set. My call was to verify that the items I'd be ordering online would be Brand New items and not Factory Refreshed. I got a rep by the name of Mark on the line which told me all items would be New and not Factory Refreshed. He proceeded to ask me where did I get the specs for my camera, if they were by the manual. I replied that they were. He said that the info on the manual was outdated because those lenses were reported to have many problems with "vignetting and distortion". He said he had a better lenses without those problems, and asked me to type in two separate parts numbers on the search box on the NWV website... #2058 Crystal Vision Limited Edition High Definition 58mm 0.5x Pro Wide Lens W/ Macro and #5528 Ultra Compact High Definition Professional Titanium Series 2.2x Super Telephoto Lens for 58mm - He said I'd be better off with these because they're used by professional photographers with great results, and that he could do better on price than what was shown on the website. Being new to photograpy, I was getting confused by Mark's fast talking an the terms he used. I told him that even with the discounts it was more than I had intented to spend. That I wanted to do a little research...at that point he said that I wouldn't find these lenses on the internet because they were specialized and used by professionals...made in Japan for professionals ..."mention them to a professional and they'll know about them" he told me, and if I wanted them right away he would call shipping dept to hold them for me. I told him I'd think about it and call him back. Well unfortunately I believed him. I wanted equipment I could use to improve my shots... lenses that I would be happy with the results... not "distortions or vegnetting" ruining my pictures...I fell for it. I called him back, I ordered. $514.49 instead of $232.85 I would have paid if I wasn't given the bait & switch by being manipulated by Mark. After I ordered, I started looking on the internet for info on the lenses Mark hyped and sure enough no info on the manufacturers, but I did find lots of forums on these lenses and they were horrible. I called Mark back within 1/2hr of my order to cancel. I told him I needed to cancel my order right away. I don't like what I'm finding out about them. Stop the order right away. Cancel Cancel Cancel. Too late he says, the orders been shipped. I can't believe it. I just ordered them. I need to cancel. Mark asks me why I want to cancel... I reply that I'm freaking out by the info I getting off the web about the lenses and NWV, it's not good. Well, to bad so sad..."If you don't want them, return them with a 15% restocking fee", thank you very much.

I can tell you I am so disappointed by this man's attitude and lack of understanding...had he canceled my order, I would have given him my intended order instead and prehaps purchased other items as well. Now I'm sitting here writing this as a warning to others....Do not do business with this company."

"Surprise...Surprise. I ordered a Kodak K8600-C+1 Rapid Charger Kit from this website cause it was the cheapest place. Mistakenly before I read this sites (or any for that matter) reviews of this website. Guess what...

Get an email and a phone call today pulling what everyone says they do on in these reviews. Items not in stock and even giving me what seems to be the standard issue 6 week time frame for their call center, claiming it is KODAK who has them back ordered for 6 weeks.

I just got off the phone with a representative at Kodak who assures me that this part is in stock. There goes that theory NWVD.

Lady asked me if I saw some other name of charger that she can sell me for the same price. (another apparent standard issue response for their customer service) I stop her before she finishes to let her know I just want it canceled.

She claims they didn't charge me so maybe they have switched up their practices a "little" bit.

Will report back with anything else that arises.

I would not recommend this site to anyone."

"Ok, so I found NMV Direct online and I ordered a light for my Sony Handycam, well, I ordered the wrong one. I was SHOCKED at the level of friendliness & professionalism displayed by "Charlie" at their Customer Service. Charlie was wonderful and helped me to return the wrong item and order the new one! I work in leadership for a customer service organization and I WISH that our CSRs were this attentive and professional! WAY TO GO NMV DIRECT! James Graser "

"We were very pleased with the Sony LCS-CSH Soft Carrying Case that we purchased from New World Video Direct. Our new sony Cybershot fits nicely into the case with room for the extra's. It can even hold a mini tripod in a special pocket in the bottom of the case. The price was lower than other sellers and arrived within the promised time."

"I highly recommend NWV Direct because their service and customer service is awesome. I realized at the last minute that the new teleconversion lens I bought for my 2 wk safari trip needed an adapter in order to use it. Problem was it was aroud 4pm on a Monday and I was leaving the next afternoon. I called NWV Direct and asked if it was possible to still get next day shipping due to how late it was in the day already. The customer service rep put me on hold and took the time to find out exactly whether they could process the order and make it out in time for overnight shipping. He came back and said yes, he could! He went out of his way to make sure that they received the order properly by telling to me to hang up, order it online, and call him back so that he can ensure the order was received and get it shipped out that afternoon. I was very impressed with the customer service. And was SO appreciative that they did what they had to to get the order out ASAP. I received the lens adaptor the next morning in time for my flight... and I was able to use my zoom lens for my safari trip. Thanks NWV for the great service! I will definitely be ordering from you guys again."

"The item I purchased was at a very good price.
The item was packed well and sent out quickly.
Great place to buy from."

"The website was a snap. Got my order (two rechargeable camera batteries) in three days with standard delivery charge. Lowest price of any store by far. Mark me satisfied."

"Sure seemed like a bait & switch. I ordered an Olympus flash and was told it was on back-order and was talked into a Vivitar flash fore a price that was $70 more than other vendors. I called to complain and they said that it was a better flash than elsewhere (which they later agreed was the same flash.) After much hassle they agreed to refund me $70. So in summary I ended getting the flash I never really wanted for a price that I could have gotten elsewhere with no hassle and I could have gotten free shipping elsewhere too.
I just hate feeling like I'm being messed around with. I WILL NEVER BUY FROM NWV Direct AGAIN. You decide for yourself."

"I ordered 2 batteries for my Canon Rebel XT. The price was excellent and they came quickly. It doesn't matter to me that they're not name brand... they still work the same. Thanks!"

"I have been very happy with NWV Direct both times I have purchased. I love having a camera battery charger that works both in the car or in a regular plug. Also Customer Service was very polite and helpful when I called. Great job! "

"Very fast service. Received ordered batteries within days of placing order."