"I searched several stores and surfed the net and found this online store to be the most economical for the Sony bag I was looking for. I never expected the service I received for such an affordable price. Packaging was professional and the service was great as I received the Handycam case in just a couple of days. I will return for future items!"

"I was going on a trip and needed backup batteries for my Panasonic FZ28 immediately. Because they had the best prices I could find, I ordered from NWVdirect. I didn't think there was much chance of the batteries arriving in time, but they did and I was delighted. Well done!"

"My order was processed quickly and efficiently. Best price found on the web as well. Would certainly do business again!"

"fast service, great price, and exactly what I needed!"

"New world video direct was was easy to use and I will definitely come back to them for my future needs. Everything was priced as low, or lower, than any other website or business that I looked at, and they were very fast at processing my order and getting my product shipped."

"I am very satisfied with my experience with New World Video Direct. I purchased two high capacity batteries for my digital camera and the pricing was very competetive and the shipping was reasonable! I would definately do businss with them again!"

"Fast Shipping...great seller."

"Best Price on the internet, shipped quickly with tracking number sent to my email. Highly satisfied and will do business with them again!"

"****Update 7/31/2009****
Below is an email message I received from their review department along with a call. On the call they wanted to assure me that it was an honest mistake on the website and that they would change their website to show it out of stock. I looked almost 24 hours since they called me and it still says "Usually Ships In 1-2 Business Days".

Product Link
http://www.newworldvideodirect.com/productdetail.asp?ProductID=3559

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Please accept our apologies for cancelling your order due to an out of stock item listed incorrectly online.

I have refuned your Paypal account.

Please reconsider removing your rating as it was a sincere mistake.
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7/30/2009
From my experience this appears to be a "bait and switch".

I was skeptical to begin with after reading reseller reviews but thought I would give them a chance. I ordered at night and the next morning they called and said the Canon CG-800 charger is on back order even though I looked again on their website and it says "Stock: Usually Ships In 1-2 Business Days".

They said that they had another charger to sell me for the same price but it wasn't a Canon. I declined and asked for a refund to my Paypal account.

Off to Newegg.com to purchase it for a few dollars more.

Jason"

"I am so gullible! They offer a Sony flash at a good price, and then after ordering, I'm notified that it is unavailable, but they can give me a "great" price on a Vivitar flash, even stating that it is "better" than the Sony. Well, after receiving it, not only does it NOT do what the salesman claimed, but I paid twice as much for it than anyone else has it on line. After complaining, they send me a rechargable battery set. Wow, that really made up for everything. I am so dumb...but I learned a lesson...and I will never fall for that again, nor will I ever shop with NWV Direct or recommend them again."

"Great Seller Quick Shipment and Response. Will do business with again."

"This note is a report of extraordinarily fine customer service that NWV Direct provided for me recently. I ordered from NWV two aftermarket batteries for a Panasonic ZS1 digital camera. The batteries, which arrived in a few days, were well-known standard-brand replacement units sold also in reputable brick-and-mortar stores.

Unfortunately, Panasonic has reprogrammed the firmware upgrade for that camera so that the firmware does not support third-party batteries. I e-mailed NWV to explain the problem, and without my having asked for any remedy, the company immediately told me to return the batteries for a refund.

I next explained that I might have to keep the units because I had discarded the original packaging, and if I did return the product, then NWV would receive batteries of unverifiable origin. Again, their reply was immediate; the rep said that it would be foolish for me to keep batteries that I could not use and that all I had to do was put them into a bubble wrap and send them to NWV for the refund.

NWV’s prompt, courteous, fair, generous, no-hassle, no-questions handling of the problem is evidence that I can trust this company and can recommend their services to others."

"I bought Sony charger and Sony battery for my Sony camcorder. The products were shipped the next day of order and arrived in a day. Very prompt shipping and handling. I am using the products for one month, they are good. For these products, New world direct offered the best price compared to many online stores."

"Merchandise received was exactly what I ordered on line. Ordered was shipped the next day and was received a few days later. Very satisfied with the sales person. I will definitly order from NWV Direct again. "

"I purchased a replacment battery pack for my Canon camera and was very pleased with the quick delivery and great price!"