"I was pleasantly suprised that the camera battery which I purchased was a generic but charged up and is in my camera and working fine so far. I would order replacement batteries form this company again."
"I found the service and product to be just what I wanted the price on the batteries was unbeatable and the order arrived earlier than I expected I would definitely order from NWV Direct again"
"We ordered a special battery for our camera. It arrived promptly. And the price was MUCH better than any other place we searched. Very happy with your service."
"The order was processed quickly and I received the order promptly. Everything was as I had hoped. The product is currently preforming as described. I would order from NWV again and I would recommend to others as a good vendor to work with."
"The batteries I ordered were just what I needed for my camera. NWV Direct had very prompt service and were safely package. I will definitely order from them again."
"The product I ordered is working great. The price was low and I received my product quickly."
"NWV Direct had the best price and quickest shipping of any online dealer I have dealt with in quite some time. Product (Sony Underwater Sports Pack SPK-HCE) was everything that I had hoped for my next trip to the Keys."
"The day after I ordered which was the same day they charged my credit card through PayPal I received a call telling me that the filter I ordered (Nikon) was out of stock and would not be back in for 6-8 weeks. I was told that his "supervisor" authorized him to substitute another, higher price filter and would give it to me for the same price as the Nikon that I ordered...pressuring me by insisting that this one was much better then the Nikon I originaly ordered. Why did they charge and receive payment from my credit card company before checking to see if the one I ordered was in stock? Would not order from them ever again! No bait and switch for me! If I order a Nikon I want a Nikon not another brand that they want to substitute. Just checked their website and the Nikon that I ordered is listed.It doesn't say "back ordered" as it should...so others may order and get the same call I did!"
"**I fell for the classic Bait and Switch by New World Video Direct, but you don’t have to!**
If you’re thinking of purchasing a product from NWV Direct and have found this site before giving them any payment information you are doing yourself a great favor by reading these reviews. This internet store front is fraudulent. I have my doubts that they stock any name brand products but of course this is just an observation from my limited experience and the other reviews I have read.
Wanting to save a few bucks on a Nikon MB200 battery grip was what brought up their store in a google search. They had it advertised for $135 which was markedly less expensive than the $179 price tag found elsewhere. So I placed an order. Within 24 hours I received an email “Your order is needing immediate attention please call…” So I did.
The rep tells me that the Nikon grip is back ordered 4-8 weeks and since people who order these things usually need them sooner than that they are offering a more expensive grip to me. No thank you I say to which he responds “I have a coupon that I can apply that will make the digital concepts grip the same price, $135.” Because I was planning to shoot a wedding within a week and a half I fell for the scam and said “OK, but if I don’t like it can I return it for a full refund?” “Of course” they tell me.
Bad decision on my part. I received the grip 4 days later. Upon opening the box, the plastic sticker grip tape had peeled off the body of the grip and the product itself was about the same quality as a Holga camera. (Cheap) So I immedaitely repackaged the product and sent an email requesting a return slip. Here is the email I received (cut and pasted from my inbox)…
“Thank you for your email. Yes, I understand you are not satisfied. I am surprised because that grip sells very well. Ok, the situation is this. The Nikon grip has been discontinued. This is the best grip available for the D200.
If it is any consolation we can issue a courtesy refund of $35.00 and you may keep the item, otherwise we will do a return refund. Please advise.”
There are several things that are wrong about this email but I will point out that the MB200 is not discontinued and why would they offer me a $35 courtesy refund? I declined the suspicious offer and again requested a return slip. Then my phone rang. Immediately after sending my no thank you I’m returning the product email to them, they called wanting to know why I wouldn’t want to take the $35 refund and keep the grip. What? This was turning into one of the strangest transactions I have ever been involved with. Several phone calls, emails and frustrating conversations later, I returned the grip and they refunded me $114.75, which is $20.25 less than the purchase price. After another phone call I am told, “It’s clearly outlined on our website and the packaging slip that returns incur a 15% re stocking fee. This is because the credit card company charges us to charge your card and again to refund it. We pass this fee on to you, the customer so that quite frankly we don’t go out of business.”
Do yourself a favor and do not get involved with these people. They are shady businessmen who do not have the customers best interest in mind.
By the way, I ordered the Nikon MB200 battery grip from Amazon.com, had it over nighted and am absolutely pleased with the service I received from Amazon.
***U P D A T E***
Within 30 minutes of posting this review I received an email requesting I call regarding this post. I called and spoke with a nice gentleman named Tim. Tim asked what he could do so that I would be a satisfied customer. I asked for my full refund. He agreed to refund me the full purchase price PLUS he refunded the shipping charges. This was a very considerate gesture and I appreciate that he followed through. Thank you Tim!
"
"Thanx guys for helping me out."
"This was a gift for my dad and I was hoping that he would like it because he is picking with his things. I looked around and found that this was a VERY decent price and the item was exactly what they described unlike some other websites where the case was actually for a differnt camera. I had to make sure that my dad got it immediately and it was delivered as promised. My dad liked the camera case and was very happy with it."
"The camera battery was exactly as described and worked perfectly. The service was excellent and it arrived quickly -- in time for my vacation. I am very pleased with this store."
"Excellent and prompt service from NWV Direct. Product was fairly priced and and I had no problem with the Adaptor. I tried to order this product from another dealer and it turned into a nightmare. No such problem with NWV.
Would recomend this seller to all purchasers and would purchase from them again."
"Very quick response and a terrific no-hassle experience. Item was just as described and I would definitely be comfortable ordering from you again!"
"I was very pleased with the quality of my camera replacement battery for my Nikon Coolpix p80. It came on time and the price was great! I will definitely look at NWV Direct before anywhere else next time. "