"Very helpful in product selection. Shipment was on time and the item received was as per order. It has been almost 3 months and we are still satisfied with the Novosbed and the service."

"I read about Novosbed on the internet and decided to place an order as they have a generous return policy if not satisfied. We have had the bed just under two months and while it took a little while to get used to it, I am sleeping on it very well. Their prices are considerably less than at the mattress retailers. Gaille was the customer service agent who helped me. She was very knowledgeable and friendly and gave excellent advice."

"I love my Novosbed! It's great for my back, priced well, and so easy to purchase. Customer service is great! "

"I'm working away from home and living in a condo paid for and furnished by my employer. To cut cost, the mattress that my employer purchased was the cheapest queen sized bed they could find. I suffer from thoracic outlet syndrome and was waking up every hour throughout the night with numb arms. I ordered a 4" queen sized memory foam mattress topper from Novosbed.com to put on top of the cheap bed my boss bought me and experienced instant relief! Now, I sleep all throughout the night without any symptoms of thoracic outlet syndrome and wake up every morning feeling completely rested. The only problem I encountered was with the shipping company but I'm working in a remote city renowned for having shipping problems. Still, my mattress topper arrived on my door step and I've never regretted the purchase. I can't compare the Novosbed.com product with its competitors personally but I've heard from family members who also purchased from Novosbed.com that there is no competition when it comes to price and quality. Buy this product - you'll have no regrets and will sleep comfortably ever night on it. Great purchase!"

"Very comfortable, no back pain in the morning."

"We were in need of a new mattress, after 3 months of researching and reading a lot of negative reviews, I was ready to scream! Then, I saw an ad for Novosbed. I began to research Novosbed and could find nothing negative. Being a little nervous about ordering a mattress online, I delayed ordering for another month. Finally placed my order for the Aria and the box springs. Customer service were wonderful and no sales pressure. My shipment arrived in less than a week. We set the bed up and slept on it that night, what a relief and no aches the next morning. I can not say one negative thing about the service or the product. Very impressed!!!"

"Novosbed's product is top quality. After shopping around I found that Novosbed was the best price and after receiving the product I can say that the quality is top of the line. The customer service person taking my order was so friendly and professional. This is what customer service used to be years ago. Thank you for recognizing the importance of pleasant, helpful representatives.
The product arrived exactly when stated. It was very well packed. All in all a great shopping experience.
"

"Love the bed. My husband slept well immediately. I took a little longer to become accustomed to the different texture .Very comfortable."

"I purchased the king topper during their sale last year. At the time I figured it would be a good introduction to a memory foam mattress before splurging on it. After sleeping on it for a few months I can say I'd have no reservations about buying the actual mattress especially at their competitive prices. May have to try their pillows to see if I'd have the same impression with them. "

"Novosbed was great to deal with. They shipped promptly and the bed arrived in perfect shape. There was a half drank Mountain Dew bottle in the box, It would have been nice if it were full.

After a month the bed is great. It takes a couple of weeks for the bed to feel like it will long term. The bed gets a little softer and starts to conform better.

I would gladly do business with them again."

"Hi,

The Aria King mattress is very comfortable. However, due to its weight and having no handle at all, it is very difficult to move it. The bottom sustain minor damage when it slip off my grip. Side handles can also make changing sheets and covers easy. I suggest adding them in future products.

Thanks

--Michael"

"The service & shipping from novosbed.com was equal to the comfort level of the bed - Fantastic!!
Couldn't be more pleased.
Thank you Novosbed, every night is a wonderful sleep."

"We are satisfied with our recent purchase of the Aria bed. It is soft, but yet offers enough support for a good nights rest."

"Like many people I was nervous about buying a bed online, but after talking with a Novosbed rep. over the phone I was fairly confident that there was nothing to worry about, so I ordered the Aria mattress. The customer service was great and quick to respond . I was provided a tracking number for the shipment and it arrived just a few business days after I placed the order. I am getting used to the mattress now, and I think it will be well worth the purchase price. Overall a pleasant buying experience."

"I ordered the standard queen size mattress from Novosbed on the evening of 01/13/13 and received it on 01/18/13, the Friday of the same week. The packaging could use some tweaking as the box had torn badly during shipping, but there was no damage to the product itself. The bed is firm, as advertised, but just short of hard. If you want something plush, I did not, I would try the Aria line instead. So far a very good price:value ratio, though I'm not able to comment on durability yet."