ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-04-16

"Novosbed was absolutely amazing the best customer service we have ever received from a company and the bed is unbelieveable comfortable we wake in the morning without any aches or pains and we sleep right through the night!! I would recommend this bed to anyone! We are very happy with Novosbed!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-16

"Love the bed! It's comfortable in any sleeping position so far. Would highly recommend Novosbed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-13

"I have had the queen size Aria for a few weeks now and have thoroughly enjoyed the switch. My old mattress was spring based and I attempted to ease the strain on my body by adding a memory foam topper. This really doesn't compare to having a fully foam mattress. I have never enjoyed sleeping on my side more, which was one of my primary concerns originally. I would certainly recommend the mattress to those wanting to give memory foam a try."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-12

"I'm going to start off by saying that I love my bed, and I love the service that came with it.
From the very moment I first got in contact with Novosbed they were quick and courteous from the start.
Keeping in constant contact they insured my bed was delivered promptly and on my schedule.
I sleep solid, and never have any pain waking up. Thanks Gaille, and thanks Novosbed.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-04-12

"I was not really convinced to buy a mattress online, but my husband was. Online buying experience was awesome and I was extremely surprised with the mattress since the first night!, I loved it!!! It's a great mattress!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-11

"We have been very happy with our recent purchase of a king size Aria mattress from Novosbed. Gaille, at NovosBed, replied promptly to my email questions. Delivery was fast and free. The vacuum packed bed was easy to get through the house and up the stairs. We didn't notice any smell from the mattress, and slept comfortably on it the first night. It doesn't seem to 'sleep warm' at all, like some have said of memfoam beds,
Overall, very satisfied :-)... no cons I can think of.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-04-11

"We looked at beds for several weeks before deciding to buy a Novosbed Memory Foam mattress for our new home. Shipping was super-fast and it was delivered to our door before we'd even moved in, which allowed us to set it up and let it decompress before we wanted to sleep on it. The quality of the material and cover is very good and comparable to anything that we'd tried in our local and big box stores, at a much lower price. Overall, we're very impressed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-10

"We've been very happy with our Novosbed Aria mattress. At first, we were surprised by how firm it felt, but it has softened up and we sleep very well on it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-10

"We knew we needed a firmer mattress and have slept on a foam mattress in the past. I did a search for foam mattress manuf. and looked into the Novosbed site... I'm so happy I did! the web site was very informative and the customer service was excellent all the way through the process. I was a little hesitant at first to order a mattress on line but they offered a 120 day trial period and if we didn't like it we could return it. well, we don't have to worry about returning it,, what a great mattress for such an affordable price. Just a great value and free shipping also! My wife and I are sleeping so much better and it has helped my bad back so much. for quality that matches the more expensive temperpedic mattresses at a much lower price you won't be disappointed with a Novos foam mattress. Thank you, jewicke"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-09

"Made in America was a huge bonus for me, but the price, the speed of shipping, and the quality of the mattress really sweetened the deal. My back feels better than it has in a long time and I was finally able to get rid of that old spring mattress. It was a fight to haul that 106lb beast into my bedroom and set it up, but it is literally the best purchase I've made in 2013."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-05

"My new Novosbed is the best mattress I've ever owned. I had never owned a memory foam mattress before but was anxious to try one in hopes of finding relief from my arthritis. I found Novosbed through an online search and chose them based on the balance of price and the advertised quality. Their money-back guarantee and no shipping charge really made the choice easy.

It arrived sooner than expected, which was wonderful, and I was immediately impressed with their nearly bullet-proof packaging. Once we unpacked it and gave it a day to re-inflate (as instructed), I was again impressed with the obvious quality.

The first night on my new Novosbed proved that I'd made the right choice. For the first time in decades, I was abler to sleep without joint pain. What a relief!

I have every expectation that my Novosbed will continue to bring me pain relief and great comfort for years to come. I highly recommend Novosbed.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-05

"We received our bed about four weeks ago, and so far we are very satisfied. It is extremely comfortable and we are both sleeping more soundly without tossing and turning. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-04

"love the bed. Super comfortable!! Fast delivery and a great price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-02

"I have been extremely pleased with my Novosbed purchase. I didn't want to spend $3,000 on a mattress, so I browsed and read tons of reviews. I totally agree with other customers, best quality and extremely affordable. Novosbed came highly recommended. I started looking for a mattress because I could not sleep, tossed and turned all night with lower back pain. I absolutely could not get comfortable. After a night on my old mattress I was left tired and sore all over!! I took the information that Novosbed provided showing what it was comparable too, and went to a mattress store and found their competitors brand and tested out which one I thought would work best for me. I placed my order with Novosbed and it arrived on time. However, the box it came in was damaged but the mattres inside was still firmly intact and I was ready to get that baby unpacked and test it out. After getting Novosbed, it took about 2 1/2 weeks to adjust to the new firmness level, but WOW what a difference it made in my back. I can actually sleep all night and not wake up sore at all!!! All I can say is do your research, test out comparable products, and if your wanting the best bang for your buck, then YOU ABSOLUTELY CANNOT GO WRONG WITH THIS COMPANY'S PRODUCT!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-03-28

"My husband was having trouble sleeping through the night and was waking up with back pain often. Now he wakes up feeling so much better! I found lying on my back for any length of time uncomfortable previously, but that is no longer a problem. So, we are both very happy with our new mattress. Our experience with the company was also a posative one with quick and easy online purchase and delivery. We certainly recommend it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A