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1/5

2002-07-18

"VERY BAD SELLER!!!! They DO NOT ship out 3 days after order date. It took them 2 weeks to ship out to me. I ordered a stick of PC2700 512mb cas 2 ram. It comes wrapped in the invoice (think of it like an egg roll [yes i'm hungry], the paper being the wrapping and the ram being the insides). That's all that's in the packaging. I'm suprised that it wasn't broken when i recieved it. I haven't got a chance to test the ram out as my mobo was doa. I'll post again to tell you if it was the right ram."

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Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
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5/5

2002-07-16

"I didn't read the rating on OCSystem till after I placed an order. Obviously I would have had serious reservations as just about everyone has posted negatively.

However, I have nothing but great things to say about my order, the turn around time and delivery of the correct components.

I placed an order for a Aluminum Case (w/ Lighting Kit and upgraded PS), HD, CR-RW and DVD. My order shipped 2 days after placing it, and arrived 2 days after that even tho UPS ground was used.

Great job OCSystem. Mebbe they are reading the posts now and have changed their ways.
"

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5/5

2002-07-15

"I cna't believe all these comments... I have changed my mind about ordering my PC from them.... Thanks for all your comments, I've pasted my order below of which I will not go through with.




Order Step 2 of 3: Billing Information



VISA/MC/Discover Cards are proccessed by Encore Innovation, Inc., the parent company of OCSystem.com

Please confirm the data you entered. Billing address and ZIP code must match with credit card record. Incorrect information may cause shipment delay.

Your shipping charge may be adjusted depends on the items your order and software limitation.

PLEASE NOTE THAT WE DO NOT SHIP TO P.O. BOX

Please choose Fedex Ground for APO/FPO address, and choose 2nd Day Air for AK, HI and PR or your shipping charge will be adjusted accordingly.


New Security Feature: Your IP address will be automatically recorded as part of your order.
Stop it now if you are attempting to use an unauthorized credit card!
All fraudulent activities will be reported to FBI.



1. Review your order from OC SYSTEM


Item Options Unit
Price Quantity Subtotal
Value OverClock Intel Pentium 4 DDR400 Barebone System: Value OverClock Intel Pentium 4 DDR400 System


Motherboard
: Abit BD7II-RAID Intel 845E, USB 2.0, IEEE, LAN, Sound, ATA 133 RAID (+$68)

CD ReWritable Drive
: None

CPU Heatsink Fan Cooler
: Thermaltake Dragon Orb P4 478 7000RPM Fan

Cable System
: Glow in the Dark Neon Green Round Cable (+$19)

Case Handle
:

DVD-ROM
: 16x DVD-ROM (+$42)

Fax Modem
: None

Floppy Disk Drive
: 1.44MB Floppy Disk Drive (+$13)

Hard Drive
: 40GB Maxtor 7200RPM ATA133 (+$80)

Keyboard
:

Memory
: GeIL 512MB PC3200 400MHz DDR w/ Copper Heat Spreader (+$85)

Microsoft Mouse Color
: Standard Silver

Mouse
:

Network Card
: None

Operating System
:

Power Supply
: Standard 350w P4 Ready

Processor
2.55GHz+ Processor Option MUST Upgrade to Abit Motherboard
: Intel Pentium 4 1.6GHz 512k Northwood @ 2.4GHz 600MHz FSB

Shipping Option
: Ground (+$39) NO AK,HI,PR

Sound Card
: Onboard 6 Channel Sound Card

Speaker
: None

System Case Fan 80mm
: 5x Standard Case Fan

System Case
: OCS Silver Midtower

Thermal Management System
:

Video Card
: NVIDIA GeForce4 Ti4200 128MB DDR TV& DVI Output (+$195)

North Bridge i845 Chipset Cooler
: Standard Heatsink on Motherboard 980.00 1 980.00
Tax 0.00
Subtotal for OC SYSTEM 980.00






Shipping may be added to your order. For terms, see the Info page.

2. Choose a payment method for OC SYSTEM

"

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1/5

2002-07-14

"First off, I didn't hear from the company until three days after I had placed the order saying that they did receive the order and that there would be an addtional three day period to verify the funds. I didn't hear from them at all, so I emailed customer service and just got a reply of "Your order has been backordered." No ETA, no if you want to cancel.. Nothing.

Then my bank called me, seemed as if they had a pending authorization for the amount and they also charged my card. So they double tapped my card, which left me -$400.

I emailed customer service again about the pending authorization and never heard from them again.

Order was shipped on the 1st of July, ten days after original order date. And to think I paid extra for the 2nd day shipping.

Never again.
"

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1/5

2002-07-10

"What a runaround with these guys. One day short of two weeks ago I placed an order for several items, MB, fan,copper shim, heat sink, etc. This was done before I ever checked out this or any other reference site. My experience with online vendors has been very good so was expecting the same. BIG MISTAKE!!! After a week of waiting with no tracking number or whatever I e-mailed with no response from them. After a few more days I called and was told they had received a lot of orders over the holliday (4th of July). Not sure what that has to do with shipping but that was the excuse given me. I was told it would ship "tomorrow", BS! Then I received an e-mail telling me one of the parts was out of stock but was now in and order would be shipped "immediately". I asked for tracking # ASAP. Today is July 10 I call again and this time I am told that another item in my order was out of stock, this time the MB and they had just been received and they would ship today. Yea, RIGHT!! I cancelled the frustration and BS of it all and will now wait patiently for them to credit my card. As has been repeated over and over again on this site. DON'T PLACE AN OREDER HERE UNLESS YOU ARE PREPARED TO WAIT AND DO BATTLE. Personally, I have better things to do and there are reputable vendors online. In fact, I believe I will visit one now!
FOLLOW UP COMMENT:
In all fairness to OC Systems I must report that three days after canceling my order I did receive a credit to my bank card for the full amount. It's too bad these guys shipping and stocking is so lame because they really do have some great products at very good prices and their shipping charges are fair. I had no problemss when calling and talking to them, they seemed quite nice but unfortunately they don't deliver.
"

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N/A
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Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5

2002-07-07

"Wow, your comments here must be having an effect on OCSystem.
Last Sunday night I ordered an OCSystem 512MB PC3000 366MHz DDR SDRAM CL2/ CAS 2 chip with copper heat spreaders @ $142 including shipping. I received this memory chip yesterday and it wasn't what I ordered, but this turned out to be a good thing!!! Instead of getting the PC3000 chip I received the OCSystem Extreme Performance 512MB DDR400 PC3200 CAS 2/CL2 chip which is currently $185 on their site, not including shipping. So far it's running great. Guess I got lucky! I'd buy from them again.



"

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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2002-07-04

"I could have seen this review site before I buy something from them, but
it's too late. I terribly regret that I ordered DDR-SDRAM from OC-system.
What was happened on me is... I ordered 512MB DDR-SDRAM but they
shipped incorrect 256MB DDR-SDRAM by their stupid mistake.
(They advertise "3days shipping" but actually this incorrect shipment took a week.)
Few days later, I sent it back, but there was no-reply about it. Until I
called them, they kept quiet. I called 6 times in order to make
them hurry, but it was meaningless effort cuz it has been almost one
month since I ordered, but still I have not received anything from them yet. I'm still fighting against them!!
I seriously warn you that *DON'T ORDER ANYTHING FROM THEM* otherwise you will lose your money and time. I feel so sorry about people who have the same nightmare like experience. If somebody stands
up and does some legal law action against them, I will definitely be a part of the action.

P.S.> I suspect that the guy commented above. He may be one of them! 7/6/2002 is Saturday, why they can send a product? Also, I call them up but it seemed that they took a vacation by the national holiday(That is on the web site)! It is obvious!
"

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N/A
Delivering products on-time
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Ease of ordering online
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N/A
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Making decisions on their own
Overall customer service
Customer service being knowledgeable
N/A
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
Overall web site
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1/5

2002-07-03

"These guys are a joke they ship me a case i modified and is was nothing like i orderded it the sold me a 2 fan power supply and put the power supply in with the second fan facing the roof of the case with no air flow they didnt upgrade a fan because it didn't fit the put a sticker on the case and i did not ask for one and the side case fan was clear but the desription said blue ?? now they want me to pay to ship it back ?? stay away unless you want trouble !!"

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2/5

2002-06-25

"Wow 1 week to ship my damn order and a pain in the ass not to mention all the unreplied e-mails but all the stuff has shipped and well just be wary about this reseller Edit: i got my ram its rated at "3200" but not even close this crap wont even post at 146 WTF im trying to get my money back"

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N/A
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

4/5

2002-06-25

"I ordered a 512M chip of Micron PC2100 RAM from OC System and it's doing fine so far.

I wasn't terribly impressed with their packaging; the stick was wrapped in the invoice and dropped into a box! No bubbles or foam or anything. However, the box arrived undamaged and the memory is performing fine.

I have no complaints with OC System. Of course, I haven't had to return anything.
"

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Overall quality of ordering process
Ease of checking order status
Ease of ordering online
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Overall web site
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2/5

2002-06-24

"Avoid this reseller at any cost! Overpriced items if you buy a combo item then buying separately.
"

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1/5

2002-06-10

"Oh my god. The worst. Never again.

I ordered a MB, memory and an aluminum case that had a cathode light in it. Unfortunately, they didn't take the AC and IDE cables (1 lb) very well and it ended up breaking the light. I've been cleaning out bits of glass that I've been finding all weekend.

So then I try to return it and they tell me that I'll have to pay for shipping. Eventually they told me that they'll credit my account for the return shipping cost. That remains to be seen.

They ship so slow. I wouldn't be surprised if they have no stock at all in California. I bet they order from overseas and have it shipped directly.

Suck suck suck.
"

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4/5

2002-06-06

"I bought memory which performed as stated. I even burned it in with a memory testing program and the memory passed all tests several times. My memory was rated PC2700 CAS2 and it runs on my system at 333MHz CAS2 T2. I have not tried overclocking it, but I suspect it won't handle very much. They shipped as promised three business days after I placed my order and it traveled slow UPS ground so it took a while to get here, but that's the option I chose. The memory comes packaged in plastic and wrapped in the invoice inside a box. Not the best packing, but you would have to really crush the box to do damage to memory since it's just a board and chips. If I were ordering something sensitive to shock, I would hope the packaging is better. They have placed a sticker over one of the heat spreader clips which void warranty if removed, so if you are curious what chips they are using, guess what, you have to void the warranty to find out. No crashes yet! A decent experience and I would buy memory from them again."

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1/5

2002-05-30

"I ordered 1 motherboard, and it was shipped and i had to return it 3 times because of it being the wrong motherboard, and it being defective. After the 3rd return, I couldn't get ahold of anyone to refund my credit card or send me a new motherboard. I am now $100 poorer."

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10k
1/5

2002-05-23

"I ordered a single DIMM of 256 meg PC2700 DDR. It took five business days for them to process my order, and only after I called them to ask where my stuff was. Of the two phone numbers given on their website, only one of them worked. It's going to take another week for my parts to get to me. Also, it was next to impossible to see my order status online. There was no link to it from their website. And the worst part of this whole mess is when I was trying to find out the status of my order, they somehow charged me $6.50 shipping and handling on a second order with nothing on it. Thats right, they charged me $6.50 for an empty order. I'm fightin with them right now to get my six bux back."

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