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Verified
5/5

2011-08-04

"My wife and I went into the NYC showroom to order, even though they have an impressive online selection. Meeting our sales rep made us feel extremely comfortable. Fixture looks great installed, thanks! "

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Verified
5/5

2011-08-03

"My first experience was about 4 years ago, it went just OK. This year, I needed some more fixtures so I gave them another shot. Things went MUCHHHHH better than "OK" - Glad I gave it another shot. Thank you so much!! "

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Verified
5/5

2011-08-03

"Excellent service and pricing thanks in large part to Chris C. who was extraordinarily gracious and incredibly responsive to questions, concerns, etc. Excellent customer service all the way around.

Harriet B. NYC
"

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Verified
5/5

2011-08-02

"Great communication, speedy delivery, and a sexy new fixture in my living room :)"

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Verified
5/5

2011-08-01

"We ended up returning the fixture because it did not match with our home, however the process and the service blew me away. Product shipped within a few days, Chris sent over the tracking and kept me posted the entire time. When we received it, we immediately called in to inform them we wanted to return. That same afternoon, Olighting sent a return label (they paid for), and we got the fixture sent back. Within a few days, we received a credit back on our card. Very impressive service. We WILL be back. Thank you for everything. "

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Verified
5/5

2011-07-30

"Amazing! We needed the fixtures on site the next day for an electrical inspection, Olighting MADE IT HAPPEN. Special special thanks to Chris and his amazing service. He truly made us feel extremely comfortable throughout the process.

I hope we don't need lighting this expensive in the near future, but we will most definitely be back to Olighting.
"

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Verified
4/5

2011-07-30

"Bought from Olighting online last November. I returned the products immediately, unopened, following their instructions and it took some time to get my money back but in the end everything worked okay."

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Verified
5/5

2011-07-29

"Success! Amazing service, but more importantly for me. FAST SHIPPING!

Chris Christo was a pleasure to deal with, thank you very much! My firm and I will be back in the very near future.
"

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Verified
5/5

2011-07-29

"Very impressive. Great, easy-to-use site; superb customer service; incredibly fast delivery of exactly what we ordered. I highly recommend this store."

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Verified
5/5

2011-07-28

"I found the fixture on another website, then searched to find a better price and found Olighting. They offered free shipping as well and so I placed the order. I received great customer service with both a follow-up call and e-mail to update me as to the status of my order. I received my fixture in a very timely manner and found the whole experience very easy and pleasant. Thanks Olighting!"

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Verified
5/5

2011-07-28

"Olighting has great products, which are backed by an even greater staff! Customer service at Olighting is phenomenal. Furthermore, Olighting is among one of the only retailers (in the high-end lighting category) to offer free shipping both ways! Of course you don't purchase with the intent of returning, but it's great piece of mind. In fact, my order was for a lamp that I've never seen in person, but with the free shipping/return offer, I decided to try it out. As of this email I have not yet received my lamp (should be here in a few days), however, I have absolutely no worries about my order. I will return to Olighting in the future for lighting needs. Thank you Olighting, for everything!"

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Verified
5/5

2011-07-28

"Super fast shipping, great communication! Thank you, Chris Christo! "

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Verified
5/5

2011-07-27

"Chris was a delight to work with, exceptional and attentive customer service! Unfortunately I had to cancel my order because of tight timing on my home reno project, but I will come back to OLighting for my upcoming lighting needs."

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Verified
5/5

2011-07-27

"Ordered a fixture that showed as "In Stock" - The next day I received a call from one of the reps with some unfortunate news. The fixture was back-ordered for 14 weeks! Fortunately, they presented me with some great options, alternatives and discounts. Not so bad after all. I ended up ordering the fixture I wanted, in a different color. Great service made the back order issue, not so much of an issue.

Fixture looks great installed!
"

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Verified
5/5

2011-07-20

"Half of my order was back ordered, which sucked! Fortunately, the important stuff came right away so I was able to get everything up prior to my electrical inspection. Fixtures are beautiful, just wish they were all in stock."

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