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Product & services pricing
4.38/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
3.96/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
5/5

2022-10-17

Awesome Service

"Great Customer Service and items were shipped and received as scheduled. "

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Verified
5/5

2022-09-28

One Beat Medical

"Exceptional Customer Service! Vanessa DeMoya is the best!"

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Verified
5/5

2022-09-15

Boating

"Great service and pricing from Dan, quick delivery and great product"

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Verified
5/5

2022-08-27

Friendly, fast service

"Order came quickly and works"


Verified
5/5

2022-08-18

YWCAMV One Beat

"They are easy to contact and the process is easy and quick. It ships immediately and is delivered to the office by UPS."

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Verified
4/5

2022-08-16

CPR class

"It was fun and instructive"

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Verified
5/5

2022-08-16

Great customer service

"Our sales rep was so easy to work with. AED order process was easy and received a quick delivery. "

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Verified
5/5

2022-08-16

One Beat beats all

"great service, made telephone contact on first try. email followups were timely. Love them"

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Verified
5/5

2022-08-16

"One Beat is always prompt and available to clarify and answer questions."

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Verified
1/5

2022-08-06

Beyond Terrible Customer Service

"I tried to order a defibrillator from One Beat and it was a bad experience from start to finish. If I could give them 0 stars I would. I was shuffled from employee to employee, and none of them seemed to be able to take an order and get the equipment sent. After months of unsuccessful attempts at purchasing, I gave up and ordered from a local company that provided excellent customer service. Three months later, out of the blue, a package from One Beat turns up on my front porch, and my credit card was charged. I had to research how to get the package returned to them, got that done, and have been waiting for a month for a refund to show up on my credit card account. Looks like I'll have to research how to get my money back and start trying to track that down. This place is a complete disaster. Take your business elsewhere unless you want a lot of headaches."

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Verified
5/5

2022-07-20

Product arrived!

"Product arrived when they said it would. We had to wait a couple months after we ordered it, but they told us that up front. We have not used it, and hope we never have to, but we expect it will work well if it is needed."

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Verified
5/5

2022-07-20

Correct and Fast Service

"With all the delayed shipments these days, we were pleasantly surprised by the consistent, fast and correct service we received from One Beat Medical.

Thank you
"

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Verified
5/5

2022-06-09

Basil is the best !!!!

"Basil was awesome and very helpful. He helped us out in a super emergency. "


Verified
5/5

2022-06-01

EXCELLENT AS ALWAYS!

"First off! We would like to thank the tam for their patience with us on that day.
Secondly, We would like to recognize the excellent and friendly service that was provided!
Thirdly, We can't wait to see you guys again in the near future! '
Thank you One Beat!!
"

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Rep reply posted 2022-06-14
A rep from One Beat Medical, derekonebeatmedical, has responded:

“Thank you for the amazing review! We're looking forward to seeing your team again soon!!”


Verified
5/5

2022-05-31

First Time Purchase

"Its great to find the variety you need in one place!"

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