"I was a little skeptical having not used Online Tires before but I ordered some Goodyear RV tires from them and I received a quick email back from them confirming purchase, within a day got a FedEx shipping notice and 4 days later received my tires!
Can't ask for any better service than that and i will be buying from them again in the future..."
"Never received my tires however they got their money.. terrible. "
"Every time I've tried to order the best price - lowest cost tires, they CLAIM OUT OF STOCK. I believe they just do not stand by price when the deal is good when they are not in profit margin.. why list? switch and bait antics? "
"This order was lost in transit. Online wasted time to locate the order which required me to rent a vehicle. Their customer service and follow-up was non existent. 1 of the 4 tires has a defect and they have been awful to deal with and still haven't rectified the situation over 3 months later. "
"THE REP SENT ME THE WRONG TIRES AND REFUSE TO TAKE THEM BACK AND GIVE ME THE RIGHT ONES, THEY STOLE FROM ME. I CAN SHOW YOU CALL ME OR EMAIL ME ***-***-**** OR KEYSAND ****@****"
"They stole my dog. ........................................................................................."
"First order was placed on August 11, 2015 and they said that the order will be delivered in one week, called back after a week and they couldn't find my order, after several phone calls and enough waiting times they said I need to place another order and the delivery date will be August 26. Still waiting and they are still trying to locate my tracking number. Very unhappy with they way they run their business."
"I think OnlineTires is not quite up to speed with the "Online" part of their name. Order tracking is not quite up to speed and they have no inventory status. I did not get any tracking or order updates, my tires just magically appeared 10 days after i ordered. Emails went unanswered and when i called i just sat on hold until i was disconnected.
The reason tracing is important is that you don't want to come home to find that you were lucky that the $600 worth of tires were not stolen from you (This dose happen!). If i know that i have a valuable delivery coming, i can plan to receive it.
I will look somewhere else and pay a little more next time i need tires."
"Pathetic. They have NOTHING in stock and will take at least 3 days after you place the order to let you know. "
"This is the 2nd time I purchase high-performance tires from online tires, they have beat deal online and super fast delivery. I save almost $200 on online tires and save a lot of time!
Ordered 4 continental, saved more than $200, delivered in 3-4 days after placed order."
"I have read a lot of negative reviews about OnlineTires and some positive. I wanted to post that I got my tires at an amazing price. I auto X my Subaru and go threw tires often , I bought them ahead of time , so I was not in a rush to get them. the shipping time wasn't to bad. customer service was good. I called and emailed - Will be buying from them again. I spoke to Josh Del Rosa and he was a good help.
I got 245/40/17 Hankook Ventus v12 evo II
will be buying at least two more sets. "
"I purchased 4 Yokohama tires from Online Tires and i had one of them get a flat with less than 10,000 miles on it. At first, I thought I hit something that caused the flat, but when AAA came to change the tire, the serviceman informed me it was a sidewall failure and the tire was defective. I called and emailed Online Tires to get some sort of credit or proration for the defective tire and they either do not respond or give me the run around. Not only are their prices cheap, but so it their customer service. You get what you pay for I guess. I will spend more money elsewhere for the quality service regardless of the tires I buy rather than buy from this site again. "
"I found the website by searching online on google. I was really skeptical about this website because of all the reviews i read, and how poor their delivery is. But i decided to give it a try since this was the only website that sold federal ss595 tires the cheapest. I can honestly say im real happy with my purchase. Shipping was real quick, but could be because i live pretty close to la mirada. Im located in riverside, so maybe thats why. But im real happy honestly....too good to be true. But im glad i risked it."
"Great prices, but one of the WORST set of rims "RSW 44" and customer service I've ever had. Called and emailed numerous times in regard to my problem. even sending pics of how the were pitting and flaking within the first month. Matter fact, the rims that were suppose to have been chrome arrived as if they were polished, but nothing near chrome. Contacted the head distributor Red Sport and was told that theses guys never contacted them about a problem with my wheels. Would've loved to had a replacement for the set I have but when I did get in contact with someone , I was told to send them back to get inspected "400.00" of my own money and it still wouldn't be guaranteed to have them replaced. Knowing what I know now, I would've went elsewhere."
"THEY ADVERTISE ONE PRICE AND TURN AROUND AND CANCEL YOUR TRANSACTION,
BECAUSE OF THEY CANNOT HONOR THE SELLING PRICE THEY ADVERTISED..
STAY AWAY PLEASE..."