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Verified
5/5

2012-10-01

"I recently ordered a pair of crystal tealight holders. They are absolutely beautiful and exactly as described online. The shipping took only a few days and they were packaged very securely with no damage to the contents. I had a question about the product so called customer service. The lady was very helpful and even took my order over the phone."

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Verified
5/5

2012-10-01

"We placed an order on 9/20 and the aprons arrived a few days later. Quick service and a quality product. Can't beat it!"

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Verified
4/5

2012-10-01

"The order was just what we wanted. Some of the colors listed for the product weren't really what the looked to be online but the will work for our needs. They were flexible in the way we met the minium order which I appreciated."

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Verified
3/5

2012-10-01

"I ordered a pewter fire engine bank. It seems to be of good quality however, the correct lines for the engraving were not used. The date was squeezed in on the wrong line. That was disappointing. Also contacted customer service and they did not respond."

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Verified
3/5

2012-10-01

"Product was as described but the shipping is way too expensive"

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Verified
4/5

2012-09-25

"I had a relatively satisfactory experience until they said they weren't able to process my order due to illegible design I had created. But even then, they were very kind and quick to cancel my order refund my money in a timely manner."

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Verified
5/5

2012-09-25

"I hadn't heard of Opentip and had been a bit reluctant to send my credit card info to an unknown business. I checked them out as best I could through the Better Business Bureau and decided to give them a shot. I was very pleased with the entire transaction. They were efficient and my order came in a timely manner. I was very glad I took a chance on them "

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Verified
5/5

2012-09-24

"It was very easy to order and my daughter's volleyball vest came in a timely manner. This vest was not readily available - only one other website even had it - and Opentip had the best price."

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Verified
5/5

2012-09-24

"Great service, product was as expected! "

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Verified
1/5

2012-09-20

"We ordered two end tables online 4 weeks ago. The items arrived, both with broken glass. We contacted opentip and send pictures. Instead of sending a replacement, we were asked if new glass parts were enough. Before answering this request, someone showed unexpectedly up at our home and wished to take the tables back. We finally gave the tables back and requested information about the new shipping date or a full refund, respectively. We called once which did not result in any clear answer and since then two emails were unanswered."

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Verified
1/5

2012-09-19

"Had a TERRIBLE experience... I ordered wine stoppers online 3 weeks prior to my event. I received a confirmation from them the next day stating it would take "15 days" to complete the order - still plenty of time for my event. Then just 2 weeks before my event, they sent an email saying that they could not deliver by my deadline. Too late to order anywhere else and leaving me hanging...Just DISGRACEFUL!"

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Verified
5/5

2012-09-18

"Opentip delivered a quality product at great price. It was shipped quickly and safely."

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Verified
2/5

2012-09-17

"The product was exactly as described unfortunately, the shipping and handling costs of $23.09 for an item that was $23.68 is a bit ludicrous. I find it inconceivable to cost that much for s&h when the USPS has packaging that, "If it fits it ships", would have been perfect but, I was not given the option of how I would like my item shipped. "

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Verified
5/5

2012-09-17

"A great supplier, quick and personable responses and notices, fast and reasonable shipping."

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Verified
5/5

2012-09-17

"The Godinger product I received was fabulous! The customer service team is wonderful and quickly responded to all my questions. I plan on purchasing additional items from Opentip!"

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