ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.04/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.36/5
Customer service:
4.36/5
Return/Replacement policy:
4.23/5


Verified
5/5

2024-11-20

Excellent ser

"I found everything that I needed thank you!"


Verified
4/5

2024-11-20

Frustratingly Easy

"There were two price options for the contacts I wanted. $59.95 (with a 30% discount) or $12. I tried adding, obviously the $12 option, into the cart but the discount would disappear. Had to google “contacts” for the contacts to appear with the $12 price and add to cart twice so I could get them for $12. Other than that the website and ordering was terrific. "


Verified
5/5

2024-11-20

Good

"It was good I got my contacts cheap"


Verified
5/5

2024-11-19

quick and easy

"I thought it was extremely convenient and fast to order contact lens. Thank you"


Verified
5/5

2024-11-19

Top Notch

"Easy to order. Prices are better than other sites. "


Verified
3/5

2024-11-19

Lower Cost

"Experience was efficient and fluid. Cost can be lower by 30%. Additional fees added on at check out increasing the total actual cost from the expected total cost."


Rep reply posted 2024-11-20
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”


Verified
5/5

2024-11-19

So far so good

"Great price. I'll see them when I get them."


Rep reply posted 2024-11-19
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-11-19

Quick and Easy

"Great turnaround, easy to order"


Rep reply posted 2024-11-19
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
5/5

2024-11-19

Great Selection Great Deals

"The best in contacts now becomes the best in glasses too!!

Super easy website, great selection, fair prices
"


Rep reply posted 2024-11-19
A rep from OptiContacts.com, Kits-AlexM, has responded:

“Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.


Verified
2/5

2024-11-19

Where is my 30% off

"Kept getting notifications on my phone that I could get 30% off my next order. Nope! The best I got was 20%, I'm happy with the discount but disappointed with the false advertising. Do better Opticontacts "


Rep reply posted 2024-11-19
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We apologize for the inconvenience you've experienced with our promotions. Some promotional codes may have specific conditions, such as a minimum order amount, which could affect their usability. We will review your order and reach out to you shortly to apply the correct promotion and ensure you receive the best possible offer.”


Verified
5/5

2024-11-19

"Great website saves so much money"


Verified
5/5

2024-11-19

Wonderful!

"Can't wait to get my contacts website. Very easy to navigate!"


Verified
5/5

2024-11-19

Price Match

"Always the best supplier, excellent servce "


Verified
3/5

2024-11-19

Sneaky fees

"Free shipping is prominently promoted on the site, after you enter your payment info a handling fee is added. Look carefully, your order might not be as cheap as you think it is"


Rep reply posted 2024-11-19
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
4/5

2024-11-19

Always easy to order

"Love ordering because they always have a discount code and it's a great price. Easy to order. No hassle. "