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Product & services pricing
4.04/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.26/5
Customer service:
4.24/5
Return/Replacement policy:
4.22/5

Verified
5/5

2024-09-28

Easy site to use and great prices!

"Loved the ease of ordering! Best prices available, too!"


Verified
5/5

2024-09-28

I SEE satisfaction

"Great experience once again. Thanks"


Verified
5/5

2024-09-28

Easy and fast

"Easy re order and saved $30! Thank you!"


Verified
5/5

2024-09-28

Contact less!!

"Love the process wish prices were lower and lower cost delivery. "


Verified
5/5

2024-09-28

Quick and Easy

"Process was easy! The website saved my order so all I had to do was enter payment info!"


Verified
5/5

2024-09-28

Look me in the eye

"Quick and easy reorder process."


Verified
5/5

2024-09-28

Low down on the down low prices

"The money I saved on my contacts is unbelievable. Can't wait to see if they are the real deal!"


Verified
5/5

2024-09-28

Simple Process!

"It was easy to find my contacts brand and upload the prescription. Quick and easy!"


Verified
5/5

2024-09-28

Best contact lenses for fraction of a price

"Very happy with my purchase! Was able to order contact replacements for a fraction of a price"


Verified
3/5

2024-09-27

Processing?

"Not sure what a processing fee is for......."


Rep reply posted 2024-09-30
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-09-27

Awesome

"Thanks for the help withbmy purchase!!!"


Verified
2/5

2024-09-27

processing fee was not expected

"I thought I was getting new customer discount, but with adding the processing fee it was less than I had planned for."


Rep reply posted 2024-09-30
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”


Verified
5/5

2024-09-26

Can’t see ordering anywhere else.

"Simple, easy as Sunday morning, always have my brand. "


Verified
5/5

2024-09-25

Clear view 2020

"I have ordered my contacts many times with Opticontacts and have been very satisfied with the product."


Verified
5/5

2024-09-26

Good Customer Service

"I put the contacts in my cart at $303.40. The first check out screen jumped up to $574.61. As it was sending me to Paypal, it jumped up to $600.42. This is a LOT of bouncing. Luckily, the customer service at OptiContacts is GREAT!!! They helped to make this a great transaction. "


Rep reply posted 2024-09-26
A rep from OptiContacts.com, Kits-AlexM, has responded:

“We appreciate your feedback and want to address your concerns regarding our processing fees. Our goal is to offer the best total price for our customers, whether that means having a higher box price with no handling fees or a lower box price with higher processing fees. Regardless of the breakdown, we aim to ensure that our total price remains competitive and fair. If you have any further questions or concerns, please don't hesitate to reach out to us.”