"Quick shipping, lowest price, no problems at all."
"This has to be THE WORST company on the Internet to buy from. No correspondence with you when your items are on back-order
- twice this happened.
Then THEY messed up our order sending us not only the wrong product but someone else's order!!
We contacted them advised of the situation; they said no problem just send back the wrong order and we will re-ship the correct item.
That item wasn't received for 6 weeks from the original order date! On top of already BAD they turned around and charged us double amount for an item already paid for!!!
When we asked for a refund they told us "sure no problem" and after a week of not seeing the refund on our account, we had to call back AGAIN and they told us "OH that was given for in-store credit" I said DEFIANTLY NOT I WANT A CASH REFUND IMMEDIATELY!!!!!!!!!
OMG this place is HORRIBLE, I guess thats why their prices are so cheap! You have to wonder where they are getting their items from huh?
To date, I am still waiting for my refund!!
How does this company stay in business with this type of service?"
"Placed order through Amazon, item not in stock despite listed as such in Amazon. After 3.5 weeks and 3 emails my order has shipped it was supposed to be shipped next day and a refund of my shipping costs. After being shipped standard 3 day I got a call and the CS rep apologized for the error and refunded my entire cost. So 4 weeks to get my order for free makes up for the poorer practices of listing items as in stock when they are not."
"Ordered sunglasses that were listed as in stock but turned out not to be. I was notified the next day after order and issued a prompt refund after emailing that I wanted to cancel the order.
Didn't bother me too much that the online store was not up to date with that kind of inventory, but I was pleasantly surprised about the prompt PayPal refund.
Chalk up one good experience for these folks."
"I placed an order thru Amazon.com
Amazon emailed me saying the order HAD been shipped. OpticSale emailed me saying the order had NOT been shipped. I waited several days, while reading about OpticSale's reviews. When the order had not yet arrived several more days later, I cancelled the order.
OpticSale cheerfully cancelled my order and provided a full refund.
Maybe I did not get what I wanted, but I got a full refund. "
"Worst seller ever!
I ordered an item, in stock, ships in 1-2 days on 11 FEB. Ten days late I chat with customer service, still waiting to arrive "should ship tomorrow". 17 days later speak with a live representative, "its in stock now, will ship out this afternoon."
18 days to wait for an item "in stock" to ship.
Worst internet company I have dealt with. AVOID THEM!!!"
"Horrible! I wanted to buy a Benchmade knife for my boyfriend, but they were discontinued on Benchmades website, therefore I searched on Google. I was so excited to see the knife I was looking for and for much cheaper! I was really excited to buy it and I did. However, almost a week went by and although I did receive an order confirmation, when I went to check my order status, it always said N/A. I thought it was getting a bit ridiculous so I tried calling OpticSale but was put on hold for over a half hour before I hung up out of frustration. I attempted the next day and was then faced with an automatic response saying that the weather was keeping the phone lines down. Finally, I was able to "speak" with someone via chatroom on the OpticSale website. I was told that they were completely out of Benchmade products (even though the website said they were in stock) and weren't expected to receive any for at least a month! I asked for a refund and thankfully I was given one. However, out of fear that something else would go wrong, I kept for my records copies of the conversation. I was so grateful when PayPal contacted me saying a refund was issued. Overall - I will never even bother trying to purchase from this crock of a website again and wouldn't recommend trying!"
"DO NOT BUY FROM THEM.
ordered several different items which were all "in stock".
after a week of waiting (and not receiving any call/email from them) I contacted them only to be told that one of the items was on backorder to arrive in 2 MONTH. so i changed that item with a similar product and confirmed with the sales person that they had that item in stock.
now we are at day 15 ... order status still "NEW" and obviously I haven't received any of the products yet.
very disappointing.
"
"Ordered a gun safe on 2/9/11. The site indicated the item was 'in stock'. 2/22/11 and no shipping confirmation, nor order status, nor chat help available on their site. FAIL. I emailed them on 2/21 asking for tracking. No response. This site is cheap, cheap copy of www.OpticsPlanet.com with apparently nobody home. I will never order from Optic Sale again.
Read their 'F' grade from Chicago-land BBB:
http://www.bbb.org/chicago/business-reviews/optical-equipment-and-supplies/akyr-enterprises-in-wheeling-il-88360734
UGH!!!"
"The sent the wrong sized belt to me. They made me pay to ship the item back. Then they wanted an additional $7.99 to ship the correctly sized belt. I said no way, and they agreed to send at no additional charge. I was told three times over the last two weeks that the item had shipped. Turns out they never had the item in stock. I canceled my order. I wonder if I'll even get a refund. This company is owned and staffed by incompetent liars and thieves."
"Their site lists things as in stock that are not available.
I ordered a Streamlight Strion LED flashlight from them. I checked the order status periodically with no real updates. After 10 days their online status checker wasn't working right so I called. Only to be told, "Oh, we're out of stock and it usually takes about 2 to 3 weeks for us to get them". I asked why I was never contacted and why their website still stays "In stock. Ships within 1-2 business day?", to which I received a, "Sorry" with no offers to upgrade shipping or try to resolve the problem. VERY disappointing. "
"DO NOT BUY FROM THESE PEOPLE!
I ordered a pair of binoculars as a Christmas present for my mother on Dec 1st. I never received them. I called on December 22nd and was told they were actually on back order and that I would get them by Christmas. I never heard anything back from them and didn't get the binoculars. What a pain! No communication at all. "
"OpticSale aka Akyr Enterprises
I contacted these people by phone on the 2nd of December and was told that my order was being transferred from their off premises storage. The order would be filled the first part of next week i.e. 6th of December. I have called back on numerous occassions but have been unable to get thru to customer support. I just hung up the phone after being on hold for 59 minutes as I wanted to see how long it would take them to answer the call. Finally gave up as I was tired of listening to their crappy music. Now to file a dispute with PayPal and Visa along with posting my review of this company any where I can. Unfortunately, I did not do my normal research on this company as they were recommended by a company I trust. THAT company will never recommend them again! The web is full of dissatisfied customers and issues along with an F rating with the Better Business Bureau but I guess they will always have a never ending line of suckers such as myself!"
"Do not buy from these people. I placed an order for binoculars for a gift on September 4. It is now September 14 and the order hasn't even shipped. I called and they told me that the item was defective and new ones had to be ordered. I told them that they should have notified me of the delay since the item won't get here in time for the birthday. They "offered" to upgrade my shipping to second day air for only ten more dollars. I asked why I should have to pay more money when the delay was not my fault, nor was I notified of it. They have an F with the BBB for not sending merchandise. DO NOT BUY!!!"
"Ordered a Streamlight Survivor LED which stated it would ship in 1-2 business days. When I called a week later for a status I was told it was on back order for at least another month...Stay away from these guys!"