ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2019-03-12

Always a great experience

"I started building AR's about a year ago. Optics Planet is one of my go to supplier for parts and all things ar. Prices have been great, accurate information on in stock items, and shipping super fast and always well packed, no surprises. Very good return policy if you order the wrong item. My customer service experience has always been top notch. My go to supplier, Love Optics Planet!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2019-03-11

Shipping

"Product was fine. Took an extremely long time for such a small part. Quite inconvenient."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-03-11

X-Carry Grip Module

"Great product. Product took a while to ship. However once it finally arrived, I was very happy with it. I would certainly buy again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2019-03-11

Excellent product offerings, but follow through?

"I am not an avid Optics planet buyer, hence I cannot even come close to making a blanket statement. However, there have been a couple of times when my order just sits there in "process" status and it is not until I reach out and send an inquiry that suddenly my order is quickly shipped WITHOUT ANY explanation whatsoever as to why it sat for days in the first place. Just keep me informed Optic Planet, I may not like receiving my item past the expected date, but knowing why makes a difference instead of login in day after day and all you see is "processing." You've not lost a customer, but the devil is in the details :-)"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-11

Specifications for Bushnell AR Optics 3-9x40 Riflescope w/ Drop Zone 223 Reticle:

"Great scope at a fantastic price. Will buy again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-03-11

Product and delivery as advertised.

"Ease of ordering and product quality as expected. Delivery time frame as stated."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
4/5

2019-03-10

Operational Use

"Had to see an operational video before i understood how it works. However after seeing it I am pleased with the operation and well pleased with the overall service you provided with it. Would buy from you again, Thanks Richard.............."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2019-03-10

Shipping

"It has not arrived and it has almost been 3 weeks. When I bought it said it should be here in 5 to 8 days"


Verified
5/5

2019-03-10

Awesome as always

"Purchased a Franklin Armory binary trigger, as always shipping was fast and product was recieved as described!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-03-10

Good item. Good service, works

"Good item. Good service, works"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2019-03-10

Hard to get a hold of

"Tried numerous times to reach customer service for information regarding out of stock items and didn’t get a reply for over a week. Prices are great but customer service is everything. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-03

Outstanding purchase

"The item I purchased was very easy to find on the OpticsPlanet site. The price was outstanding and the service was great. I look at the OpticsPlanet site now, anytime I am shopping for quality parts. The shipping was extremely fast and the items were packed very professionally. I highly recommend this site."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-09

Nikon Red Dot

"Everything from ordering to delivery was excellent! I have ordered from OpticPlanet many times and never had any problems!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

Verified
5/5

2019-03-09

Excellent customer sery

"The product I ordered was not in stock. Instead of me waiting, they called me and offered a different product in place of the original product purchased. "


Verified
4/5

2019-03-09

Good online site for gun parts

"Bought several things OP, within a short few weeks, good customer service replied to questions in good timely manner and shipping average to above average, hence why I gave only 4 stars"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process