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Featured Review


Verified
5/5

2019-03-16

Stabilizing blade for AR 15 Pistol

"I have purchased several times from OpticsPlanet and have been pleased each time with their products, prices, shipping, and customer service. The blade I purchased shipped quickly and is totally AWESOME. It is a great fit and simple installation. Makes my AR 15 pistol look great and function great. I have no complaints with any of my purchases. I look forward to continuing doing business with OpticsPlanet."

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Verified
5/5

2019-03-16

Top Provider!

"The items were delivered quickly and packaged to prevent damage. Quality items as advertised and competitive prices. I will definitely order again from Optics Planet."

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Verified
1/5

2019-03-16

Absolutely horrendous

"I ordered a Primary Arms 1-6X24 FFP 7.62X39/.300BLK Raptor scope on Jan 27th and my package arrived on Jan 31st. It was a $400 FFP scope box with a $300 SFP scope in it. Sent it back for an exchange. They received it on Feb 7th. Nothing happened. All I got in reply to my inquiries were canned responses. The only difference in them being that they initially claimed returns are processed within 10 days and then changed it to 14 days. I finally issued a complaint to the Better Business Bureau on Feb 28th and the same day they informed me that they would make an "exception" for me and on Mar 1st, they emailed a different account of mine that I never gave them to tell me that they had processed an "early replacement" for me. I had previously asked for a discount and they said they would apply one. The invoice showed that the "discount" was not being charged full price again for my replacement. They shipped it and it arrived on Mar 5th. It was finally the right scope (though it was clearly one that someone else had returned) and only 37 days after I ordered it. Later that day, I was informed that Opticsplanet had indeed charged me the full amount a second time. Luckily there were insufficient funds and the attempted theft was declined. Don't buy from this company. They are the worst company I have ever experienced."

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Verified
5/5

2019-03-16

Great delivery time

"It was delivered in time and fit my gun"

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Verified
5/5

2019-03-16

Trijicon RMR

"We easy and simple to purchase and arrived on time! No issues with optics planet "

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Verified
5/5

2019-03-16

Past and Present

"My many experiences with Optics Planet have always been favorable. I will take my time to research a product for suitability, availability and price. Then I find the seller who will meet the criteria plus stand behind the product, If your impulse is to save a few cents you most always give up the tried and true of the seller. Optics Planet has never been a disappointment to me they are "Tried and True".

12757817
"

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Verified
5/5

2019-03-16

Favorite Online Store

"I come here first for all my firearms parts needs. They usually have the best prices. always good deals. Make sure you sign up for their newsletter..I'm always getting coupons or catching great deals on expensive parts.."

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Verified
5/5

2019-03-16

Rifle scope purchase

"Web site was easy to figure out. Ordering process was straight forward. One item was not immediately available and the company kept me clearly informed of its status until it was delivered."

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Verified
3/5

2019-03-15

Slow service but it got here

"Order took three days to ship but other than that good experience."


Verified
5/5

2017-08-09

Optics Planet - Excellent Customer Service

"Upon Contacting Optics Planet in reference to the placement of an order from one of their parent companies, I found the customer service personnel to be highly qualified, courteous, friendly and very professional. Actually, I was seeking information regarding an item purchased that was back ordered in which they assisted me greatly by inquiring to the manufacturer the date of delivery. An email was sent to me in a most efficient manner describing the estimated time of arrival. This type of management brings an aspect of professionalism to Optics Planet and is a reflection of their character.

In addition to the aforesaid, the prices attached to all of their items are reasonable, more than reasonable as they strive to be very competitive with the many retailers. The quality of the goods sold by Optics Planet are the very best. We would highly recommend Optics Planet to everyone, and an online retailer one can trust.

Supplementary Review:
Optics Planet is an excellent retailer comprised of high quality personnel. I’ve been placing orders through Optics Planet for nearly three years, as this is my fourth order. There has never, not ever been any issues or concerns as the staff and personnel have always been very professional, courteous, and most efficient in assisting the customer. In fact, Optics Planet has provided discounts to us, whereby many other retailers are more concerned with the inflow of cash.

Every time I’ve placed a call to Optics Planet, there has always been someone on the other end to readily assist me in a most timely fashion. Yes, on rare occasions one may have to wait but that is contingent upon the hectic, fast pace of a retailer (Optics Planet) trying to fill orders, as well as brisk sales during holiday periods. Emails sent are always answered; as details further enhance upon, and provide the needed documentation relating to our order(s).

Their prices are very reasonable, more so than the many retailers attached to the world wide web. Optics Planet carries a large variety of optics, hunting, shooting gear, apparel , tools, photography equipment, action cameras., and much, much, more. Our family has never been dissatisfied with any merchandise we received from Optics Planet. The items are always well boxed and always arrive in excellent condition. In terms of their shipping, we have found no abnormalities relating to a lengthy time frame.

I prepared this review due to Optics Planet providing concierge service to us each and every time; failing not. In so doing, I found many reviews mocking Optics Planet in various ways which we cannot believe. Some of the stories seem far fetched to me and are overly saturated with assertions, innuendos, surmises, and mere conjecture. If any read some of the negative comments, one can readily see an innumerable amount of linguistic errors, and notice strings of meaningless diatribe that are just unbelievable.

We provide positive feedback where the merchant has treated us with respect, being more than fair in all areas relating to business management, and always strives to aide the customer. This is what we have seen first hand in the course of our purchases. We consider Optics Planer a very viable source to acquire many thins, and as stated earlier; an excellent retailer. We would highly recommend Optics Planet to everyone as the premier source of quality goods. Try to find any better. We hope the best for optics Planet, the staff and personnel, now, and in the future.

* I’m so confident in Optics Planet, I’m writing this review without even receiving my latest order, just placed this 13th Day of March 2019.
"

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Verified
5/5

2019-03-15

good deal

" Fair prices. and pretty quick shipping even thought they where out of stock on one piece I ordered they went ahead and set what they had.
Thanks and c ya soon
"

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Verified
5/5

2019-03-15

Selection, price & superior service ....what more can I say.

"Product selection, competitive price coupled with superior service make me a returning customer."

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Verified
5/5

2019-03-14

Great Products

"got me a nice Luna Optics 6-30x50 Day/Night Digital Scope works great and as always the service is good"

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Verified
5/5

2018-02-08

Optics Planet is AWESOME!

"Optics Planet is AWESOME! Great products at very competitive prices, free shipping and returns and daily specials not to mention the exceptional customer service. Allen S. and his team in the customer service department are second to none! I always have a positive experience whenever I deal with Optics Planet and you will too! Keep up the greta job everyone at Optics Planet you have a customer for life."

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Verified
5/5

2019-03-14

great prices huge inventory

"Prices are very competitive and free shipping on a lot of items. I usually check here before I purchase anywhere else "

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