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Featured Review


Verified
1/5

2019-03-08

Shipping is horrible

"I have four order with them first one was on February 20 2019 today is March 8 2019 and have not received any of my orders. Sent email to them but no response . I will never buy anything from them again "

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Verified
4/5

2017-12-01

Good products, delivered on time... but

"Thought I was getting a great price ... product "On Sale" .... only to see price drop right after my package arrives. Happy with item but now I feel like I paid too much. Guess I'l just wait longer next time, just to see if price drops again on "sale" items."

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Verified
5/5

2019-03-08

Great Prices

"Had what I needed and ended up with them in a timely manner."

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Verified
5/5

2019-03-08

Excellent

"Everything was very easy to find with great prices and fast shipping"

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Verified
5/5

2019-03-08

Great as always!

"I've ordered many things. Customer service has always been #1!"

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Verified
5/5

2019-03-08

Superior customer service and equally great company to do business with.

"I ordered a very expensive Vortex spotting scope and tripod. It couldn't be shipped to my home without a signature and that was a problem since I'm a school teacher and can't be at home to receive and sign for product. So I had it sent to, what I thought was an authorized Federal Express facility. What a mistake as it turns out that it was a mail and copy business that was only a drop point for Federal Express. Without going into specifics the business told me that my daughter picked up my package. This was a total lie and I honestly believe that the owner of the business stole or gave my package away to someone he knew. I was sick thinking that I had my items stolen. Optics Planet called me back and basically told me not to worry and they were resending me my products and filing a claim with the courier. Optics Planet Rocks!!!!! superior customer service and really watching for the best interest of their customers. Please order from them, they have the best prices and a ton of products, they also treat their customers with respect.

Gilbert Pardo II
"

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Verified
5/5

2019-03-08

awesome deals !

"Low prices, great customer service, and the app for your phone or tablet is so easy to access when you need gear. This is my go to place. "

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Verified
5/5

2019-03-07

Great deal

"Didn't need a scope base but ordered it because it was a great deal. I planned to put a peep sight on my 760 that was made for a 7600. Screws wouldn't work and I couldn't find one made for a 760. When the base came in I tried the screws that came with it. The caps were big enough and fit perfectly. Now have the peep mounted and the base in case I change my mind and want a scope."

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Verified
5/5

2019-03-07

Best deals and fast shipping!

"Got a couple coupons with my order as well! Some of the best deals out there on OpticsPlanet, will definitely be back for more!"

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Verified
5/5

2019-03-07

Good experience.

"Good experience. Products were excellent and filled my exact need. Charging handle extensions are a litle tricky to put in, but you get the hang of it after the first one. Prices were VERY good for these products. Guys...just buy these extensions, DON'T pay large sums for a handle WITH an extension on it!"

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Verified
1/5

2019-03-07

My order

"Placed my order 20 days ago. Have yet to get it. And no one can tell me where it’s at. Customer service is not a help."

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Verified
1/5

2019-03-07

Very disappointed in them

"I ordered a set of night fision sights for my Glock 19 build they got here pretty quick but the sights were for a g43 and could not be used, I have tried to contact them multiple times and have waited on the phone for hours and never got to talk to anybody when they finally emailed me back they said nothing could be done about it"


Verified
5/5

2019-03-07

Fast service

"Very fast delivery. Got a good discount and a free item too boot. I live in Alaska so I don’t qualify for free shipping. That is one thing they could improve on."

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Verified
5/5

2018-08-28

Outstanding service!

"Called the order in for two products to get the military discount. Great service from the ordering process to the delivery of the products. Ordering the products by phone was as easy as the online ordering. Danny was very helpful and knowledgeable. The products were delivered faster than the estimated delivery date and were in excellent condition. Great job! I will definitely recommend OpticsPlanet to friends and family!"


Verified
5/5

2019-03-07

Great Online gear and shopping

"Have placed 3 orders so far and have received all of them before the tracking date of delivery. All items came in undamaged and correct. I have not had to use the warranty process yet but I did use the customer service process to get my military discount. The process for the military discount was easy, I just called and gave my information, item description, and two weeks later I received my order with no issues. The only con I have is that if you send out a discount or the website is giving a discount, Optics Planet should also give the military discount as well. I know it is a bigger discount but that's what a discount is suppose to be. I think this would bring in more customers. I do recommend shopping at Optics Planet."

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