"Ordered this same product at another company waited 1 1/2 months for it finally cancelled order and ordered from OpticsPlanet had it on my gun in one week. It’s a perfect fit and definitely dresses up my gun. This is for the polymer 80 lower. "

"I love shopping here. Usually the best deals and best selection. Optics Planet has saved me a lot of money over the years. Always the first place I look. "

"First time I've ordered from OpticsPlanet. It was Easy, Fast and I got the Best Price! I will be ordering from them again. "

"Good selection. Good prices. Fast processing and shipping. Will be a repeat customer. "

"I've fallen in love with these pants! They are so comfortable, yet tough. Crazy combo. Shipping was prompt, but I have become accustomed to 2-day shipping with that other company...so, it took a little longer than that, but I would recommend these pants, and this company."

"Listen, this company has all the network ties to excellent products at a great price! But sometimes they advertise some excellent deals and don’t ship as fast as competitor sites. They offer free shipping at 7-10 days, and majority of the time it takes 5-7 days for an order to process then ship. Maybe it’s the items I’ve bought in the past, yes I still continue to buy from OP, but I’d be glad to pay more for faster shipping. (I’ve not paid for shipping through them for the fear it won’t be shipped on time).

Good company overall. Been happy with them, and they do have great deals. "

"Awesome savings and top notch customer service. A++++•"

"the Bushnell equinox 2x40 night vision binocular works great and it also work in the day time to. I live out where it is really dark at night and some time when I go to take out the trash I have met a few animals at the trash can this will help to see who their before I go ."

"The support staff was very helpful .No problem returning item with free shipping label "

"I spend a minimum $2000 a year on gun parts and accessories at OP. Closer to $3000 probably but as always they do a great job especially if needing an exchange or return. Refunds go smoothly and 99% of the time it's my fault during a purchase meaning I ordered wrong to begin with. "

"I ordered from Optics Planet about a month ago, the original shipping was quick and seemed to be going great! Until Fedex lost my package, I called Fedex and they started an investigation, and then I called OP and they told me they would send me another package! Seemed to be going well until Optics Planet took an additional week to ship my package out, placed restrictions on my package to where it could ONLY go to my home with a signature at a time when I wasn't home, and when I called customer service (20 min average wait time) a rude female employee answered and told me I had to pay $15 extra to fix their restrictions they put on my account! Then they send me an email saying it's going 45 mins away from my home, I call Fedex to fix it, (Who found themselves at fault for losing the first one) and they tell me to call OP. I call OP (20 mins later another rude female) they tell me they can't do anything and to call Fedex to fix it. I call Fedex again and by the grace of God they overrode the restriction to get it close to me. All I received from OP was a $100 off an order of $160 worth of wine (I don't drink), and a $15 coupon off of $150 or more. I'm now still waiting on 2 items that weren't in stock. I used to love OP but this really left a bad taste in my mouth with their customer service this time!"

"I ordered my product on Feb 6, 2019. The next day, I received notice that the product was shipped, which made me super happy; due to arrive in 8 to 10 days business days. On the 8th, another email said it was sent to the shipper. Then...crickets.
I never heard another word until the 18th...already 12 days after the purchase and 11 days after my first shipping notice. On the 18th, emails began coming in about shipping saying it's on its way to the NEXT destination...never saying what that NEXT destination is, which is completely different from the other shipping tracking I've received. Due the 22nd...16 days after purchase and 15 days after 1st notice. If I could rate it ZERO stars I definitely would."

"The order went very smoothly. The Website is very easy to use. I was pleased with the experience online. But then things went south. The cost of shipping seemed reasonable but that was the end of my satisfaction.

The shipping was assigned to the USPS. Well according to their website it took 4 days for the item to leave Aurora and arrive at Fox Valley station. I'm pretty sure that they are in the same town. Then it got worse. In total it took 29 days for the tiny package to arrive. The plastic shipping bag had been ripped apart and then taped back together. I guess I'm lucky it got here at all what with the damage to the package. But I think Optics Planet should allow customer to choose a better more responsive shipping service. UPS or FedEx would have had this item here in 7 days max."

"The pricing was great and below quite a few websites, now the context of the title is what gives the rating. I was able to see the full spectrum of Optics Planet's customer service. USPS had missed service on my order and temporarily "lost" track of the item. Optics Planet customer service had helped with the tracking information (although the hold/wait time for customer service was lengthy) and took responsibility of the lost package while giving no hassle to reset the order and attempt to resend a new product to me. The services are amazing and gave me nothing but help, definitely have a new customer and I will continue to shop through Optics Planet and will promote their business! "

"Website was easy to use and purchase. Received my parts in a timely manner. Featureless grip fits nice and snug."