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Featured Review


Verified
5/5

2019-02-27

Great Scope

"Delivery time was quicker than expected. Quality and clarity of the scope is better than I expected. "

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Verified
4/5

2019-02-27

Great

"Have got great service and prices from Optics. Shipping is a little slower than other, but overall I have a good experience with OP"

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Verified
2/5

2019-02-27

Never received item

"Had to cancel order because the item shipped to wrong state!"

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Verified
1/5

2019-02-27

Terrible customer service

"Ordered a part. The part did not list my weapon as one it would not fit. Part did not fit.
Called customer service twice and left messages to either return for a refund or a possible exchange. Still no reply almost a week after the first call.
"

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Verified
5/5

2019-02-27

Excellent product. AR- magazine.

"Excellent product. Fast shipping."

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Verified
5/5

2019-02-27

Optics planet is a great. Awesome prices

"I have ordered 3 boyds stocks and there prices were better than buying direct. The shipping was free but was slow. But waiting to save $10-$15 shipping per stock was worth it. I plan on doing a lot more business wth OP and give them a 5 star rating. Thanks again. "

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Verified
5/5

2019-02-27

Delivered as promised.

"Product was a Bianchi holster. Can't go wrong there. Delivered on time. First experience with OpticsPlanet. Will shop there again."

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Verified
4/5

2019-02-27

Happy experience

"Shopping with Optics Planet was every bit as good as I hoped. "

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Verified
5/5

2019-02-27

Customer Service

"I value dedicated, attentive, and efficient customer service as much as I do quality products. The customer service representatives excelled in making my initial experience with Optics Planet very satisfying. They were patient and efficiently facilitated my decision to return an item. I intend to shop OpticsPlanet again. Thank you!"

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Verified
5/5

2019-02-27

Always good!

"Fast shipping, customer service is always great when you chat with them, around a purchase. "

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Verified
5/5

2019-02-27

Great Products

"Shipped Fast ,great products"

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Verified
3/5

2019-02-26

Happy with Product, not so much with shipping and customer service.

"I ordered a Vortex scope because of the great price. I even qualified for 2nd day shipping. I ordered my scope on a Thursday night, so I was not expecting it to ship till Friday. However, by monday all I was notified was that a shipping label was created. Contacted customer service and they said they would investigate and contact me back. They didn't update me so I called again. They confirmed product shipped, but were unsure what happened with the package. Their solution was that after 5 days they could file a claim and once the claim was approved they would either refund the purchase or send me a new one. Of course I had to sign a claim as well and email it to them. Once again, I had to call them to confirm receipt because they fail to keep their customer updated. A couple days pass by, I call them and ask for a status update. The claim was approved. I was given the option of them resending the scope or a refund. I got the scope and two days later it arrived."

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Verified
4/5

2019-02-26

Shopping

"Good experience. Easy to place an order. Site easy to navigate on a iPhone. "

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Verified
5/5

2019-02-26

Great online layout for shopping

"Great prices, great products and great money saving coupons. "

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Verified
5/5

2019-02-26

Great retailer, great prices

"Ordered a few Magpul afg's on the last order. Optics planet was the only place that had them in stock for a decent price. Parts were shipped fast, had order in about 3 days. When I need something firearms related, optics planet is one of my go to online retailers."

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