"From ordering to super fast delivery. Everything was great. My new favorite place to shop. Until the wife finds out. "
"Works like a charm on time just like the depiction said it would"
"They where easy to purchase and quick to delivery. I would highly recommend for future products! "
"C5 green laser sight for my G19. Perfect fit, easy install and works great. Awesome fast response by staff when I emailed questions. "
"Seen barrel, $125.. Next day ordered barrel $156.. Two days later same barrel back to $125.. And it's not the first time it's happened to me ordering from opticsplanet. They recieved my last order a week ago it didnt go as planned either. I will spend my money elsewhere. "
"shipping is fast and it just so happens we ordered the wrong size return was painless for an exchange for the correct size. "
"As usual, my purchase came in on time and in perfect condition. OP is a great company to do business."
"Opticsplanet had what I wanted at a very good price. Web site was easy to find items on and to order from. They sent a clear order confirmation email then packed it well and shipped in less than 24 hour and provided a tracking email update. This happened during the very busy xmas season. I am very pleased. I will buy from them again soon."
"The product selection is great and the shipping was quick! Will be purchasing more soon."
"My order was processed and shipped quickly and efficiently"
"The consistent performer in the field, fast prep and ship, heck, the last two orders were here as quickly as orders that I had coming from Amazon Prime. Great job and highly consistent"
"I needed a Battle Arms Development ambidextrous safety to complete a 350 Legend AR-15 that I was assembling. I couldn’t find it in stock anywhere else, at a reasonable price. I knew I could count on Optics Planet. Ordering was easy, as usual and I received it in a timely manner. I couldn’t ask for better service. "
"Ordered a few things and always a great experience and product! "
"I ordered the holdon solar sight for my ar 15 and they sent me ahand gun sight and won't change it"
"Easy to shop, great prices, and fast shipping. I’ve told multiple people about this store. "
"The prices and sales motivate me to buy, but the service and timely shipping give me confidence to return for more!"
A rep from OpticsPlanet.com, opticsplanet, has responded:
“We are very sorry to hear you were unhappy with your recent shopping experience. Customer service is our number one priority.
We want your experience with us to be easy and hassle-free. If, for any reason, you are not completely satisfied with a purchase, you may return most items in new condition within 30 days of receipt for an exchange or full refund. Please see our website for further information. After 30 days from the date of receipt or product defects, please contact the manufacturer for possible repair or replacement.
If you have any questions after reviewing our Return Policy and completing our return form at https://www.opticsplanet.com/rma, please do contact our Customer Care department.
Again, we deeply apologize for any inconvenience caused by this issue. We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.
”