ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2019-12-23

ATI

"Ease to order, quick delivery, best pricing....great company!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-23

Awesome experience

"Best price I could find. Shipping was fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-23

Always a no worry purchase

"Easy to find items and super fast shipping. I have not been let down yet (and that is many years). The only negative I can complain about is that they use FEDEX but so far it has been ok with that (I have had issues in the past). That is the only thing that I worry about. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-22

Better than expected

"You had everything and it all got here at the same time did I mention you had everything in stock yeah"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-22

Great Prices

"I’m a newer customer to OpticsPlanet but am very impressed with there prices and quick delivery!!!!!"


Verified
1/5

2019-12-22

Never again!

"Never received my order, never offered a replacement item, filed my own claim with UPS and 15 days after the order I have not received my requested refund!!!"


Verified
5/5

2019-12-15

Good customer service

"Quick shipment, product as advertised "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2019-12-22

So far so good

"Put in two orders of some Eberlestock hunting packs and also ordered a Troy 15” Alpha Handguard frame.

The Alpha frame came in within the timeframe I expected. The bags however have taken longer due to having to order them from the vendor. However, all but one item from Eberlestock have been shipped or are in the process of shipping soon. But I’m kind of bummed that one order, the Eberlestock padded hip belt has not been shipped and I might not be getting it until late January.

I was really hoping to use these packs for my upcoming Javelina hunt that starts January 1st. Since I have a bad back and have already had back surgery for a herniated disc, I really have to rely on hip belts to transfer most of the weight in my packs to my hips.

Really wish I had my Fort Benning back, where I could carry up to 65 lbs of gear and do a 12 mile road march in less than 3 hours (Thank you RIP ha).

Hopefully the hip belt will be shipped soon. I do appreciate OpticsPlanets emails keeping me updated on the status of my items. It be cool if the website had a way to see visually a quick status of the shipping of items, something similar to what Amazon has, just a suggestion.
"


Verified
5/5

2019-12-21

great service and prices

"been a customer for some time ,have never had a problem with prices or merchandise.i see a lot of negative comments on here and after reading them i see that the majority of them are from people who want to blame opticsplanet for their own screw ups.to the whiny little spud complaining about the company not shipping to Commifornia ,pay attention to what you order,this company didn't take you to raise,its your responsibility to know what can and can not be shipped to that septic tank you live in.to the whiner about price check your cart before you place the order.i other words people accept responsibility for your mistakes instead of blaming someone else because your either to lazy or too ignorant to follow up on your orders"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-21

Best place on the web!

"I am a repeat customer and I keep coming back. The pricing, the selection, the customer service and shipping speed are second to none. I will be a customer for life and will recommend OpticsPlanet to all my friends/family!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-21

pc carbine

"fast service and delivery. Will return to shop "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-21

Great Item fast shipping

"Placed my order on Wednesday and arrived at my door step on Monday no issues or delays Item was as described also Price was almost 200 bucks cheaper then any competitor online "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-20

Easy peasy

" Googled what I wanted. Click the link on who had the best price. (Opticsplanet) add it to cart and boom fast shipping !!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-30

Dumbfounded

"The reduced power springs are great. The charge handle extended latch are completely worthless--worse than any OEM latch ever used."


Verified
1/5

2019-12-20

Don't trust them one bit

"They use deceptive practices on their site at check out. They don't volunteer any info on temporary discount codes at check out. They hope we miss a step and lose our savings which I have done myself recently. The shipping is the slowest I have seen except for maybe AlienGear. The ONLY positive is they accept PayPal which I prefer and is the only reason I continue to order from them. "

Detailed Review Benchmark + -
Overall product shipping and delivery process