ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2019-12-25

Eotech 3-0

"The 2 eotechs I ordered were missing paperwork. You guys exchanged them ASAP.
I buy from OpticsPlanet not stop
"


Verified
5/5

2019-12-25

Awesome store!!!

"Good buys, good discounts, fast shipping!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-25

Great Service!!

"Will continue to order from Optics Planet! Customer Service was great!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2019-12-25

Incorrect item description slow shipping

"Product was titled enhanced bolt assembly. I paid extra for two day shipping 4 days later I received an $80 extractor. "


Verified
3/5

2019-12-24

Shipping was the worst

"I have ordered many products from OP and received everything when I was supposed to, but they must have different people in shipping, it is HORRIBLE now. Nothing I ordered was received on time and some products they said were in stock and shipped were neither in stock or shipped. I really like OP but if this happens again I guess I will have to start getting items some other place."

Detailed Review Benchmark + -
Overall customer service

Verified
5/5

2019-12-24

Best service ever

"I did order a ton of stuff from optic planet their support service are the best my last order was eotech xps2 the pack was lost by usps (I think it the usps drop it off some where else) They send me the new one right away. I am very happy with their customer support. Thank you for all the hard work I will be back to buy some gears again thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-24

Only store with my Filson's coat in the US!

"excellent! Fast delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2019-12-24

Great experience with Optics Planet

"Ordered two Wilson combat mags. Paying & ordering was easy. Shipping was fast and the mags arrived well packaged and in excellent condition. Not my first Optics Planet nor will it be my last. AAA+++"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-24

Excellent Customer Services

"I've always experienced
Excellent Customer Services, from Optics Planet.

Their employees have always looked out for me making purchases, making sure I get the Best price available to me.
Once I ordered a Sparc AR RedDot TAN that was at a Super Low price, and left a message, that I would of liked it in Black, that wasn't advertised at that price.
Immediately, I was notified, I could have it in the color Black for the Super Low Price.

I called on the phone and personally talked to their staff member, to verify, he
reduced the price even more, and said to just return the Tan one. At this price, I kept both and gave one to my Son in Law, a Marine, for Christmas.

The newest 2019 SPARC Red Dot, says VORTEX on the left side, which is the Best, it has the longest battery life.

Thanks to everyone at Optics Planet, for your
Excellent Customer Services, always towards me.

Ted Richardson
Masonry Plus Property Services LLC
Fernandina Beach, FL.
"


Verified
5/5

2018-03-09

Great business

"I have been dealing with Optics Planet for about 10 years great service and will try to meet or beat anyone's prices. Will continue to buy from them when I can."


Verified
5/5

2019-12-24

Competitive Prices - Fast Shipping

"I have purchased 3 scopes from Optics planet in the last 3 years, they all have shipped on time and have arrived in great shape. The factory box inside has never been smashed. Thank you Optics Planet for a great shopping experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-23

Great product at great price!

"Optics planet has everything under one roof at great prices. Free shipping on orders of $50. Helpful customer service. Shipping can be a tad slow but they have live inventory tracking so you will know if your product is gonna take a while to ship. Oh, did I mention they have tons of discounts? LOVE opticsplanet.com!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-12-23

Never received

"I never received my order. It got lost just in time to ruin a Christmas present."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-23

Speedy service

"The case I ordered for my S&W SD9 fit as expected and was delivered in a few day. Thanks for the speedy service. I will order from here again."

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2019-12-23

Great service, Fast shipping

"Great transaction, good quality products at a great price. No problems whatsoever"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process