"From ordering to super fast delivery. Everything was great. My new favorite place to shop. Until the wife finds out. "
"I've been planning this purchase a long time and the wish list feature and deal alerts let me compare my options and track prices and promotions so I was able to get a great deal and make a choice I'm really happy with."
"I have now purchased 3 Vortex scopes from Optics Planet and they were all great priced and shipped fast. "
"I absolutely love my Vortex Binoculars that I bought from them at 50% off retail price!!"
"The item was exactly what it was advertised to be, the price was better than elsewhere, the shipping was fast and the whole experience is; yet again, great! I really like doing business with both Optics Planet and DVOR!"
"This website has everything a outdoorsman needs and wants. I will continue to so business with the best site on the internet for my outdoor needs."
"Fair price slow shipping suppose to be 2 day took more like 4 days"
"I purchased a pair of Vortex binoculars for my son. The price here was the same as a in store Black Friday deal at another store and I didn't have to fight the crowds. This is the second time I've used Optics Planet and 100% satisfied. "
"Great products! Always the best price and excellent customer service "
"This is my third one of these. I have the HS510C on three different platforms. It is a great sight. I wear glasses and there is no problem getting on target fast. I use the extra riser to help my sight plain. I like it so much I ordered the HE508T Elete for my hand gun. It's on the way."
"On the fm9 upper receiver that I ordered, I sent an email saying I received it with the wrong charging handle than what was described in what I purchased. I wanted the folding charging handle and all I got was some fin shaped piece of thin plastic. I didn’t receive a response in 24 hours like it said I would and I still have not received one over a week later. Last time I shop with optics planet. "
"Purchased Vortex scope thinking it came with a giftcard. Add somewhat misleading. After talking to OP rep. Was directed to the small print. Rep did give me a break on mount. OK!"
"Purchased this for my husband for Christmas. I ended up giving it to him early and he loves it! The gold matches the other pieces he ordered for his Glock perfectly. Great quality!"
"Optics planet had fast delivery and was exactly what I ordered. Happy with my purchase and pleased with the service. I’ll definitely order from them again. "
"I have shopped with these people for many years. It is one of my "go to" stores. Always great service and good prices! Very reputable!"
"After several brick and mortar visits, on line searches and various price checks, Optics Planet had the products I’d decided on with a comparable or better price. The on-hand product arrived quickly while the special order product I could find no where else is promised to arrive within a reasonable period.
I (almost) always end up buying from optics Planet when they have the gear available. "
A rep from OpticsPlanet.com, opticsplanet, has responded:
“We are very sorry to hear you were unhappy with your recent shopping experience. Customer service is our number one priority.
We want your experience with us to be easy and hassle-free. If, for any reason, you are not completely satisfied with a purchase, you may return most items in new condition within 30 days of receipt for an exchange or full refund. Please see our website for further information. After 30 days from the date of receipt or product defects, please contact the manufacturer for possible repair or replacement.
Again, we deeply apologize for any inconvenience caused by this issue. We hope you will see past this single experience and allow us another chance to exceed your expectations in the future.
”