"the site is incredibly easy to use and the product arrived in great condition. would happily recommend overnightprints.com to anyone. "
"Overall our experience with Overnight Prints has been acceptable. On a couple occasions the trim was off on products we ordered, but customer service was able to help resolve the issue.
Overnightprints.com is the first place I mention when recommending online printing.
Thank you, and keep up the good work."
"initially I was dissatisfied, as the delivery date was selected for a Friday, and without any notice it was changed to Monday... with no notice to me. Had I not gone in and triple-checked everything the client would have not have their materials for the weekend tradeshow. however, once i called OP and insisted they reprint and resend another batch OVERNIGHT to meet their commitment... they ROSE TO THE OCCASION and did everything they should have in the first place. "
"I have used your service for years and do not need any other! Our clients are impressed by our cards and our mailers and that is all due to you! Thank you!"
"Overnights was quick to resolve my problem. Happy with their service"
"As always, quick and easy ordering, beautiful results!"
"Cards were timely and good quality however they were printed a bit dark."
"they shipped in time and looked decent...
only thing was the rounded corners did not appear even... i think your company should work on cutting nice clean evenly shaped rounded corners."
"Great quality stock. Fast delivery. Easy ordering process."
"We had some initial issues with creating and ordering business cards. We were unable to create one type of card to by used with two different names. We were going to have to make two orders and pay two separate shipping charges. After a few phone calls, someone was able to help me cancel the first two orders and reorder in one. Once that happened, the order was smooth sailing, and the cards were delivered exactly when they were supposed to arrive."
"This is my second time ordering from them. I always have problems with: the interface, sent back errors of my card design which prolonged the shipping and printing process and shipping charges aren't cheap. I remember when I rushed my order for the first batch of cards, I didn't get it until weeks later. They didn't even refund me my rushed shipping costs. When I received my cards, one was scratched but I didn't want to go through hell to complain over 1 card. I feel like they don't honor what they stand for. At least they respond to my questions within the 48 hour window. And the print quality is good. I think you're better off using their simple designs than putting up any of your creative designs. Just to avoid any complications and late shipping."
"order was prompt and great price card came out good"
"It's hard for me to give feedback about an order when it has yet to ship. Very shoddy since I ordered this on Feb. 21 and I've had several other items printed at other printers since and already have them in-hand. "
"Excellent printing. My bookmarks are beautiful, and the process was quick and easy."
"Tri-fold shipped out with the outside shifted making the back panel off center. Called for correction and was reshipped - I paid for the additional for quick shipment due to my client's deadline. The problem still existed on the reorder with about 30% or more offset. No time to reorder be we have some usable but we obviously we're less than thrilled. All of your other products have been really nice but again your tri-fold production quality control is horrible. This is NOT the only tri-fold I've ordered from you with problems!
Many of my orders are shipped to other parts of the country so I'm not able to preview them before my client see them. I'm very nervous every time I order them. I mentioned on the phone I would be willing to pay an extra fee for someone at the production house in Louisville to do last look over.
I really want to continue my tri-fold orders with you; I love the convenience you made for me and pricing is comparable to my local print house....but again the convenience is really what you have. ...being able to place orders after hours....etc...
Please, please try and get this issue of quality control corrected.
Thanks so much for considering and for reading my email.
Morris."