"Overnight prints has done my tags for 6 years!! Always good, always fast, always cheap! What more could you ask for!!"

"Terrible customer service experience. After placing 33 orders with Overnight Prints, we have canceled our exiting order and taken our business to another company in search of a provider that values our organization as a customer."

"Quick and easy to place an order - and also re-order. One thing - more options - for example laminating of materials to make them sturdier for harsh environments."

"Great quality postcard stock and color. Also the customer service team was very helpful with technical assistance and adjusting my order. I recommend Overnight Prints!"

"I have been dealing with Overnight Prints for years now and have yet to receive a sub-par product. Every order has at least met and has often exceeded expectations and with the constant promotions, the pricing has been very attractive. My most recent order was delivered with uber-speed. In the past, I had given a couple major competitors a try but they were not able to maintain the consistant quality that I always get from Overnight Prints. I have been a loyal customer for years now. Thanx OP - kudos to all of your staff."

"Always pleased with their work. Always on time. Even received my holiday cards faster than expected! "

"Overnight Prints delivered overnight as promised. The product was exactly as ordered. "

"I love your company and I have ordered several time already....4 or 5 in December 2015 alone..
I'm not 100% satisfied because your pricing confuses me...
I order 100 booklets for one price and later that day I order another set and I had to pay a lot more for it..
I sent this email to Michael Wolfe (****@****) and received no response from him...

Mr Wolfe,
I currently have 2 orders in with your company
Order # 99896186
Oder # 70057808

You will notice both orders are exactly for the same product. .
Yet, you are charging me completely different amounts..

I called your company. .

Nope, there is nothing you can do for me..

I still ordered because I need them right away

You can either do two things...

Credit my account for the difference and encourage me to order some more....since I have two other booklets I'm working with and I would like to order them as well before the end of the year...
or
Just ignore this email..
reflecting that your phone customer support philosophy is correct and I'm basically SOL. .and encouraging me to take my business elsewhere..

I just hope you get to read this email... . and you are the right person I should be talking to...

Regards,


Fernando


Thanks
"

"Great. Good Quality, Good Services."

"I fill that I should have been directed to choose a different shipping option. My cards came 2 days earlier than expected. I feel like I wasted money."

"Thank you for the great Experience. I will be back"

"The postcards all came with a white strip on the side, even though the postcard was aligned properly in the layout."

"The ultimate product didn;t produce 100% correct. I'm having to resend back for corrections."

"The bad: I wish more effort had been made to tell me that I needed to adjust my image. For example, a phone call after I hadn't responded to the email after a few days. Also, some recipients of the card have told me parts of the card have been arrived smudged. Lastly, the text editing could be improved.
The good: I loved the quick shipping options. Also, the actual shipping time greatly impressed me with its speed. Additionally, the price was exceptionally low. Overall, I'm happy with my purchase. "

"I urgently needed business cards by the third day for my upcoming portfolio show. On the expected delivery day, they didn't arrive. I called customer service, and the operator notified me that there was an error in the bleed. When I checked my file, I provided olenty of bleed space for printing. He said they emailed me about the issue, which I didn't see in my inbox. Come to find out it was in my spam folder. Overall it was technically too late to get my cards and I had to re-order with a local print shop which changed a bad situation into a good one. I'm not saying they're a faulty business, but that situation was not good at all."