"Great service and prompt delivery...Very satisfied "

"Delivered again without any issues. Thanks for making it simple to order."

"Thanks for the fast delivery and good quality!"

"The logos on the order came out perfect, better than I expected. That is really cool. The speed of delivery was impressive.

Wish I could order 9 1/2 X 11 envelopes, too, in order to complete the office package.

Great service. THANK YOU!"

"The site was difficult to navigate. By releasing the hold on my account I accidentally reordered. When I called customer service they were somewhat rude about my lack of knowledge how to navigate their site. I tried live chat and it look 3-5 minutes per response."

"My package arrived a day too late."

"Overnight Prints does such a great job. Their quality is unmatched for the price. I use them for all of my print needs, as well as all my client's business cards and brochures. I can't recommend them enough."

"Website was easy to use and my business cards looked great."

"Easy to set up, quality is high, delivered on time"

"Always excellent quality and fast shipping. Best prices around."

"Great printing. I ordered 2 separate orders. wished they arrived at the same time. The next one arrived a week later."

"The business cards are fantastic and they arrived in time. If I need more cards I'll buy them from Overnight Prints. "

"I've been using Overnight Prints for years and they never disappoint. They produce a solid product. The value can't be beat, and they deliver promptly. "

"Overnight Prints cut my first set of brochures incorrectly, but when I alerted them to the issue they had me corrected ones VERY promptly. I'm very happy with our interaction, and the price was great. "

"1 Star, only because none or negative stars can be given!

Had been using this company for a few months and always had issues with the customer service. They always seemed put off that you had to call them. Delivery is never guaranteed, no matter what shipping date you've paid for. And when you ask them, your told everything is an estimate. The prices were good and worth putting up with the mistreatment.

My LAST order with them was 2 sets of greeting cards & envelopes. I received both sets of envelopes but only 1 set of cards. But also received another clients order in with mine. I called Overnight Prints to inform them what happened and told them about the incorrect order shipped to me. I was asked to take a photo of the outer envelope and email it to them, which I did within an hour of my phone call.

At the same time I was told my order would reprinted and that it would be shipped with the same method of shipping I initially choose. So that meant another 2-3 weeks, and when I asked why I needed to wait that long due to it being their error, I was told that's because of the initial shipping I choose and paid for.

So again they could care less that I've been a faithful customer and they screwed the order up and that I now had to tell my customer that they would have to wait double the time I promised them.

Now 10 days go by and I go to check the status of my order to find out it hasn't even begun to print, never mind ship. I'm now told that until I take a photo of the order (not the outer envelope) that they will not start the reprinting of my order that they never shipped in the first place. So the rest of my order is being held hostage at this point.

Keep in mind 5 days after I emailed the outer envelope photo I get a response from Overnight Prints customer service asking me how they can help me and that they appreciate my business. No mention of the photo I sent them or my order. I emailed them back expressing that this must be a joke since their email had nothing to do with my email to them or order.

I then call them to find out where my order is and was told about my order being held hostage. Beforehand, at no point in any of these conversations was I told to hold onto the incorrect order or that it would need to be sent back. I no longer had the order, as there was no reason to hold onto it. But now being told that my order would not be printed.

The order has now been long billed and paid for with American Express, thankfully. Who in turn has refunded the cost of the missing items and filing a grievance with Overnight Prints.

Of course after trying to contact the owner of Overnight Prints on Linkedin.com and emailing them, informing them that a grievance would be filed with American Express, I receive an email asking me to ship the incorrect order back they would process a refund. Much too late since AMEX has taken care of it for me.

This company treats customers like your a bother to them. They clearly don't want to work for their customers and service is not their strong suit. There are a number of companies that will treat you nicer. Uprinting.com, moo.com, sheet-labels.com, printrunner.com & ebaprinting.com.

All this less than 2 weeks after the owner of the company, Michael Wolfe, sends out an email to all customer apologizing for the poor service and that they were looking to change and be better. More lip service since Michael could find the time to correct yet one more problem his company created."