"I had terrible customer service and had to escalate my issue to the CEO and COO."
"Once I received my order I was very satisfied. I did however, have multiple problems with your web-based ordering process. "
"I am very pleased with the quality of my bookmarks. They exceeded my expectations! Thank you so much!"
"I am very pleased with my new round business cards from Overnight Prints. The design center is user friendly and the finished product was quite impressive. "
"Overall, the printings came out well. However, my last business cards were off-center because of the way the cards were cut by the printer ( the template image was off-center on the actual card ). Also, I think the font size of the letters that you see on the template image seems much larger comparitivly, than on the actual received card."
"Beyond satisfied. I got an incredible product and the order was checked by someone at Overnight Prints who found an error on my part and stopped the order so I could fix it in advance of printing! I just didn't understand the set up of my art on a greeting card template online and the on-demand online chat service person was AWESOME and was able to explain the right way to set up my art so that it printed correctly on the card. Instead of getting 250 wrong prints b/c of my own error, their care to identify the error, stop the print and notify me in an extremely timely fashion made it possible for me to make the fix and still get the products overnight. THANKS Overnight Prints for making my event thank you cards AMAZING and extremely affordable. I'm definitely coming back for more!"
"Great prices. Ordering process somewhat frustrating and couldn't speak to a real
Person on the phone. I paid extra for shipping but it was still slow. "
"I was so happy with my first order with Overnight Prints that I immediately placed a second larger order. Their heavy stock worked PERFECT for jewelry cards I needed. I will most definitely continue to order these from them and will continue to use them as I expand my product line."
"On time, high quality, great colors, easy website to follow for uploading prints, and always great discounts for vip members. Thanks ONP!"
"They used to be good and have respectable business practice - If you pay economy, you wait for about a week for your stuff to get print and another week to get your stuff (Make sense.) Now - if you pay economy, they will hold you print in queue for over 2 weeks and then ship. Thus you have to wait for quite a long time to get your stuff (Make no sense.) Now Overnight seems like a shady business with random print quality and a scheme to get you to pay to upgrade the shipping. Well, good news - this will be my last order with them."
"The first two posters arrived very quickly and in good condition.
The next order I placed had three posters. Two camp damaged packaging and taped but when opened the posters were slightly damage in the middle where the packaging was. The third poster from the same order came a week later in very bad condition. It was crushed and damaged and is not usuable. I placed another order before the third poster from my second order arrived and will use that to determine if I will continue to use overnightprints or not.
I think the posters should be placed inside a cardboard tube or some other protective package so this doesn't happen. Or have better accountability for the shipping services to delivered packages undamaged, in this case UPS crushing packages."
"Good place to get prints affordably, if you don't need them overnight.... isn't that strange?"
"Very Satisfied, and it was quick"
"The cards came out looking pretty good. Im impressed by with the next day air. I ordered them at 530pm and they arrived at my house 230pm the next day. "
"My experience with all the night is always simply amazing!!!! You have the best prices in the world for such fine products."