"It is my first experience with Overnight Prints. A simple job took couple of days in between brochure designer and the printing house. People on the phone or on live chat are friendly, but they do not communicate with each other, this one says yes, that one says no. When finally it was confirmed everything is fine, it came back again. At the end, when I receive the brochure, it is 6 copies short in quantity, and page 2 and 3 should be all red in the middle, but there is a white strip in the middle instead."
"Took some time to get it formatted correctly, but with hteir help, I was able to manage it. Business cArds look great."
"I found the design process difficult because the book mark had to be designed on it's side. "
"Overnight Prints is by far the BEST printing company. I always get my invitations, postcards, and business cards printed by you guys! I felt really bad the other day because I needed banners and had to order through Vistaprint. I can't wait until I can print banners through you guys. Keep up the good work!!!! I love you guys. "
"Quick delivery, great quality cards."
"We have placed several orders with Overnight Prints ["OP"] with service and delivery at or above expectations. The subject order was cancelled, however, due to OPs failure to print or deliver the entire order and no proactive follow up. Since this seems to be anomaly given their historical levels of service, we remain a "somewhat satisfied" OP client. "
"The order was easy to place and I received it on time without any errors"
"I had a issue that there was a mistake - my fault - and Overnight Prints took care of things - no problem."
"Ease of reordering and quick delivery."
"Chat group very responsive and helpful. If they didn't know the answer to my questions, they consulted with others so as to be accurate.
When the QA group became aware of a printing error, they immedaitely ordered a reprint.
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"Terrible company. Errors all over on their printing and refuse to fix it.
Have done numerous orders with them and the customer service is horrendous.
there are many other companies out there that can do the same work for a comparable price and put out a quality product. To send a disaster like they did they obviously do not care.
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"Overnight Prints continues to deliver on their quality and pricing. We have been using them for several years. I have a recommendation for improvement. The only issue we have is that when ordering business cards it takes 20 days from start of order to final delivery for ground and that they also have signature required. If we were not available to receive the package it would not be left on the front door. This is not something they mention in the ordering process but it is not a deal breaker."
"Great prices and service!"
"I am always happy with overnight prints. Easy to use website. Reasonable prices. But I was a little disappointed when you starting charging for varnish because now I have to explain the price increase to customers who reorder. "
"Delivered on time. Order was accurate and of good quality."