"I did not have a good experience on your web site. The boxes were not all responsive--country, state, zilp code. I placed two orders; one was finally okay, but the other was incorrect, and I had to call Oxfam, and then was called back (not leaving a number) when I wasn't home. So I had to find the correct number amont your many web sites to give you the correct address. You really should check out your site from an off-site computer."

"I don't have my pdf yet - what am I supposed to say?"

"The process was easy to navigate. One thought, you might add a note early in the process to say that your shopping cart can handle a single order that involves shipping to multiple recipients / addresses. I took it on trust that it would but was a bit apprehensive until I reached the end!"

"easy to specify gift options, and the option to print cards is great"

"Easy, It gave me all the options i was interested in. They should all be this way!"

"I had finished my decisions for gifts, filled out all the addresses, etc for messages to be sent but at the final review of my order I discovered that I had misspelled a name. I tried to correct it but could not. Then I tried to "Continue Shopping" only to find that that move erased EVERYTHING. I needed to retype all my entries, addresses, messages, etc etc. There must be a better way to accomplish corrections. Finally, I went to finalize my order and discovered I needed a password. I really couldn't see why. When I entered this required password I was told it was not valid...no clue why, too few letters? needed numbers? needed capitalization? Who knew. I added a few letters and discovered this was what was needed. This is a clunky site and needs to be improveed. "

"we ordered the 2 goat package & 1 sheep package could not print out the sheep card
and finally figured out how to print the goat card. this is not the first time we have done this although with other companies."

"I sent it to my niece and nephew's families for Christmas so I expect to hear from them then. "

"It was easy and attractive."

"Overall the shopping experience was good. The only thing I found annoying was the Load More button. I feel like it would be better to just show everything at once on the page, instead of having to click this button. It took me a long time to notice it and realize there were more options to see, and even then clicking it only added a few more items in most cases. Just show everything on the page. It is fine to scroll, and definitely scrolling is easier than clicking Load More."

"Very easy to pick and pay for gifts."

"I found it difficult to find my gift. The choices all seemed to run together."

"She was thrilled to get her 'goat' and know we helped others."

"It would be nice to be able to see and edit the message as it would appear on the card."

"I had some difficulty with the web site when I was trying to place my order. Twice I clicked on a screen to advance and something funky happened and I had to go back to the previous screen and start over again. Other than that the web site was easy to use."