ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2014-12-30

"Did Not Honor Their Commitment A week ago I tried to make an online purchase from Ozone. I had a discount coupon but I could not get it to work. I started a live chat with Ozone's customer service. Here are their exact words: "What we can do is can you please put the code information and the expiration date in the comments box and once we process the information we will do the code." It's now a week later and I have been charged full price. I called customer service and they won't honor that commitment. It's not a big deal. It's like $50 or $60 off $350. I'm not too worried about the money. It appears that these people can't be trusted. Let's just say: BUYER BEWARE!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-09

"I'd just bought a pool table and was searching for some accessories. I found a good looking chalk holder on eBay that was listed by Ozone Billiards. I checked out their website and was able to find several more items at good prices. I was able to save a bundle on shipping by buying from the website. I received an order confirmation and shipping confirmation the next day. Ozone will be my first stop when shopping for anything for my pool table"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A