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PCI Micro

100 reviews
3.84 / 5


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Product & services pricing
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Shipping & packaging:
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Customer service:
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Return/Replacement policy:
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5/5

2003-08-15

"I was able to find a large variety of products on PCI Micro at great prices in a very user friendly environment. "

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1/5

2003-08-08

"Purchases two 250MB sticks of PC133 RAM. Paid 36 dollars. Got the package just find. Opened it up to find that the "brand new" ram had no case or papers, must have been OEM. Ok fine, however both sticks of ram were in the same static bag with no insulation. The sticks had just been scraping each other all during shipping. Put them in a clients system a while later when finally got around to it, come to find out both sticks are faulty. Completely unusable.

Tried to contact customer support, they didn't respond. Finally found their RMA address, contacted them and they said that since it was over 30 days I couldn't get a refund. (Even though I contacted customer service within the 30 days). They explained to me that they never sell refurbished or used parts. I seriously doubt that but if it's true, then the shipping department needs a good lesson in packing sensitive electronic devices.

Now I am stuck with two bad sticks of ram, out 36 dollars and what good would it do me to exchange them for another pair? I pay for the return shipping, and they just ship me bad ram again (or at least good ram damaged by their terrible packaging practices).

Be wary of PCI Micro
"

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5/5

2003-08-06

"Very very fast shipping on a samsung floppy drive seen on pricewatch...S/H at only $1.80 from California to Iowa!! Received 2 business days after purchase.

Would definitely do business with again.
"

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5/5

2003-08-05

"Great company.
Delivered in 4 days (weekend in between). Low Price, quick service, what else can you ask for?
"

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4/5

2003-08-03

"I ordered two 80mm case fans for a reasonable price. PCMicro was prompt to ship out the fans and arrived in my mailbox only 3 days later. However, the picture associated with the fans led me to believe that the fans leds were brighter and I received some flashing leds. The description does say flashing light. I guess that's more my fault but I still felt misled by the picture.

"

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5/5

2003-08-03

"Great Prices! Found through pricewatch.com, got a cool wireless, optical USB mouse!"

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RKB
1/5

2003-07-31

"The description did not match the item I purchased, I even sent them an email asking them about the product before I ordered and they still got it wrong! Now they don't have the correct item in and they expect me to return the product at my expense to correct their error. I wouldn't shop here if I Were you!"

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Delivering products damage free
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Being updated on the exact date the delivery was sent
Delivering products on-time
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5/5

2003-07-28

"I have done a lot of business with pcimirco as well as many other vendors. Pcimirco is by far my favorite. They are extemely fast with shipping, their prices are good and they stay consistant with the advertised price. I will continue to do business with them and would highly recommend them.

Andy
"

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5/5

2003-07-25

"Great website, best price and user friendly. Will definitely do business with this company again."

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5/5

2003-07-24

"Easy to use web site. Price was right.
Very satisfied.
"

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5/5

2003-07-20

"**This seems to be one top-notch merchant**

Ordered from them again, being that their merchandise was in stock and priced reasonably. And again, they didn't disappoint. Immediate follow up emails concerning my purchase, tracking notice within 2 days, and on my door step in 2 more days.

**Great communication, timely shipping, and reasonable prices.**

I look forward to doing business with these people again!
"

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1/5

2003-07-19

"I recently ordered an AOPEN (aw850) sound card.
I installed the card according to the instructions.My win2000 professional pc could recognize the card.I changed the pci slot order with the nic card.the sound card was still not recognized by the pc.The drives could not be installed because the device is not recognized by windows.I cannot manually install it either.I have contacted customer service and they asked me to call tech suppport.I have been in this field long enough to know when I have purchased a dud.I only paid $11 for the card so I will just go and purchase another one from another company locally.

Peace,

Larry Dublin..Raleigh, NC.....very dissatisfied
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
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Customer service resolving problems
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4/5

2003-07-11

"Good prices. Much cheaper than purchasing at a store. Shipping is high, though."

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
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5/5

2003-07-11

"I have made many purchases from PCI Micro and Have NEVER had any trouble with them , they have always returned my emails promptly , and have great prices , I shop there with confidance , my oders have been between $50-$200+ ,I shop online for the best prices I can get, with a decent description of what I am getting.(i.e. pictures and description), Everything I have orderd has come in on time , and in working order , Packed well."

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Is easy to do business with
Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-10

"Very nice interface/account creation. Great prices! Menu on the left is to bright though.. "

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