"Purchased a new monitor to replace my old one that gave out and have been sent two damaged products this is very upsetting "
"I LOVE this site. We have a very old phone system that still works great. The problem we have is the display on the phones. We found PCLiquidations last year and replaced a few phones.... now replacing another one. Website is easy to use, product delivered quickly and refurbished to near-new condition. Very pleased with everything about PCLiquidations. "
"Ordered the laptop and had it arrive within 1-2 weeks. Opening the package showed a mixture of bubble wrap and those round bags. The laptop was wrapped in tight plastic, then the bubble wrap and then the round bags to fill out the box and (I'm assuming) to minimize the amount of rocking that might happen. Installed linux and everything worked perfectly, bios menus fully operational, no bad sectors in the hard drive, and no cracks or smudges on the screen. Keep in mind this was class A, that being said, on the bottom, one of the plastic ends of the cover that protects the ram wasn't inserted properly. This was easy to fix, just had to unscrew the screws, pop it in and screw it back. Memory wasn't damaged and after a couple days, everything's still working fine. I only paid $140 for this computer, I'd say it was well worth it."
"Your service is very good"
"Wasn't what I expected. I stuck it in storge as a backup in case the world collapses and I must use something."
"my first choice 'would not start', not that they informed me, I had to ask, 3 days later, so I picked another, with lower cost.
the system arrived, and would not boot, I spent a couple hours to find out that 2 DIMM out of 4 were faulty, once they were removed the system booted.
so, their tech did not even try to boot the system before shipping, just grabbed a box, dropped in some DIMM and shipped it.
they promised to credit me for the cost difference between the 2 systems, but never did
they will not replace the 2 faulty DIMM
they offered a 10% discount to make up, I never saw a cent
this is the very last time I buy from them"
"monitor arrived broken, packaging was not secure enough monitor arrived with broken LCD on power up."
"Their credit card processing is terrible. It took me several try's over several weeks to finally get an order through. Every time I tried to use my credit card it was declined. I tried every card I had. None of them worked. Eventually, I decided to pay with PayPal which finally worked.
I ordered a PDU (Power Distribution Unit) from them. It came in the worst packaging I've ever seen. It was shipped wrapped in one or maybe several, torn, black garbage bags taped around it. Honestly, I'm surprised UPS even accepted the package this way. By the time it got to me, part of the PDU was exposed - broken through the trash bag. I wish I could upload photos to this review to show. Thankfully, the PDU still powered on and is functional, albeit severely scratched up and dented."
“Thank you for reaching out so we can address these issues. We're deeply sorry for the inconvenience this has caused you. We are currently looking into why there was an issue with the credit card payments. I'm shocked to hear about the state that you received your order in. That is not something that we pride ourselves on. If you happen to have any more information or photos of the state your order was delivered in we would be very interested in hearing and seeing more about it so we can avoid issues like this in the future.”
"PCLiquidations has a very strong customer service presence which their internal culture really shines through. "
"We've been purchasing phone server parts from this company for many years now and have been very pleased with the service received from them. We usually get a 1 year warranty from them and they've never let us down if we've had to return something."
"They sell products that they don't have in stock then try to sell you something for 3x the price.
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"SHAY CHRISTOPHER HAS GIVEN ME EXCELLENT SERVICE. HER RESPONSES WERE MOST HELPFUL. I WAS ABLE TO SEARCH FOR AND FIND A COMPUTER THAT WOULD FIT MY NEEDS. I HAVE ORDERED PREVIOUSLY AND AM STILL TOTALLY SATISFIED WITH THEIR REFURBISHED PRODUCT.
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"Have purchased multiple times, products are good and as advertised. Customer service is good, delivery is fast."
"PRICE GOOD NEED TO INCLUDE POWER CORD OR STATE SEPERATE PURCHASE. AS WELL TRIED PLUGGING IN TO DIFFERENT CORD AND THE PHONE DIDNOT LIGHT UP... I DO NOT THINK I WORKS... I DO NOT KNOW IF THEY HAVE A RETURN POLICY BUT WILL SEE I PURCHASED TWO PHONES AND NEITHER SEAM TO BE WORKING.. "
"My experience with PC Liquidators was good, but the product I ordered did not work and I sent it back. Still waiting on a refund."
A rep from PCLiquidations, PCLiquidations, has responded:
“Rixiccc, thank you for bringing this to our attention. I'm very sorry to hear about the condition of your monitor that you received. Your business is very important to us. We would love the chance to make this right. We are going to be reaching out to you shortly. Thank you for your support through your feedback.”