ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.34/5
Chance of future purchase:
4.41/5
Shipping & packaging:
4.41/5
Customer service:
4.20/5
Return/Replacement policy:
4.45/5

5/5

2019-04-16

Online shopping can be risky - but now with PCLiquidations

"I'm always concerned when buying online, but the laptop deal PCLiquidations offered was too good to pass up. When the i7 laptop showed up at my door a few days later, it was all that was promised. But about a month later it wouldn't take a charge. I called the contact number and something odd happened: a very nice HUMAN answered. They trouble shot the problem and mailed out a new charger by overnight mail - at no cost to me. Excellent service online, what will the think of next?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-04-05

Good deal on a used headset

"I got a great deal on a used/refurbished Plantronics headset. It seems to work great. Would buy from again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-04-02

5-Star Satisfaction

"I purchased a refurbished Mac Book Pro recently only to find that I was not able to do any software updates on the original device. I reached out to customer service and was put into contact with Genevieve Masters (who made my experience take a complete 180 and left me 100% satisfied & happy). I explained the issue with the original device and Genevieve took care of everything and had a new OS installed into another device before sending it out to me (while I still had the original). Genevieve stayed in contact with me throughout the entire process and kept me updated on the status of the new delivery from start to finish. When the new device arrived I was delighted to see that everything was working properly & was happy with the condition (since it was refurbished). Genevieve sent me an email with instructions for returning the original device and included a packaging label for the return. An experience that started off terrible was turned completely around due to the outstanding customer service I received from Genevieve. I highly suggest using PC Liquidations to anyone and they have definitely earned my business again in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-04-01

Phones

"We reached out to PCLiquidations regarding some phones that we wanted to sell. We worked with David. In just a few email exchanges, we shipped our phones to PCLiquidations and within the month, received our check in the mail.
David was knowledgeable and friendly, even reaching out with a phone call to explain some additional things.
The entire experience from start to finish was exceptional.
We will certainly use them again and recommend their services.
Thank you again, David
SMB Networks, LLC
"

Detailed Review Benchmark + -
Overall customer service

5/5

2019-03-29

Best shopping experience in ages

"Best shopping experience I've had in a LONG time! Great selection, great price, SPEEDY delivery, awesome customer engagement. First rate, in every way."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-13

Amazing Service Pre and Post Sales

"We placed an order for some refurbished Polycom phones, and PCLiquidators did not disappoint. After being screwed over by Ring Central for phones, PCLiquidators hit a home run. Phones worked as promised, and we received a follow up call on the Monday post deployment. Will definitely use again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2019-03-25

great company

"they were helpful in getting the equipment shipped and even issued a credit when the equipment i ordered was not right, they fixed it before shipping and sorted everything out then just contacted me and told me it was fixed.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-03-22

Great prices and stellar packaging for shipment!

"My experience with these folks has been outstanding. They have a good selection of different models of Thin Clients and I don't have to deal with any sketchy eBay deals. Very responsive to emails and the way they packaged the Thin Client ensured it could have handled some rough treatment from delivery folks. A+"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

2/5

2019-03-20

"Sketchy" performance

"This refurbished 2007 white macbook's performance has been sketchy at best. I plan however to switch out my black 2007 mac's hard drive at some point as I've wanted the white shell for some time...."


5/5

2019-03-18

Excellent!!

"Have done many deals with Jeremy and the rest of the team. Excellent people to deal with. This company knows what they are doing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-01-28

cheap prices fast shipping

"Saved money on Polycom phones that were in good condition. They don't look absolutely perfect but it is a much better option than buying them brand new and paying way more. I received them in just a few business days"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-02-22

Great service and shipments come fast

"I was actually amazed, at first I couldn’t believe I was getting dual monitors for the price they were offering, but it turns out this Company is 100% legitimate and I will totally consider them in the future "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-02-19

TERRIBLE

" Ordered two items from this company beginning of February ( 1 Processor card for an Avaya ACS telephone system and 1Grace music on hold unit ) Both came without power units or power cords and the Avaya unit came missing the small door that holds the backup battery in place. Called them and explained what was missing. I was told they didn't have a power unit for the Grace unit and didn't know where to get one, (why ship it if you don't have a power ) Told to send it back which I did. They said they would ship a power cord and door for the Avaya unit. Received the power cord for the Avaya but no door. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2019-02-12

Saved a lot of money

"I saved a significant amount of money by purchasing computers refurbished, instead of having to get them new. I didn't need a fancy machine, so a slightly older refurbished one is perfect for me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-02-07

Great Service!

"WOW! I got great service from Merrill. I was having no luck with my phone guys in Rochester, NY, my phone system is very old and my company cannot afford a new system. I had questions and answers and order placed in minutes. Thanks for making my order so simple.
Keeping your company on my order list.
Joanne Kleisley (Holy Apostles Church
"

Detailed Review Benchmark + -
Overall customer service