"I ordered a western oem white label 40 GB 7200rpm eide Hard Drive for $52.00. It was the cheapest on the web. I received it in no time. They are an extremely good vendor. I would definitely buy from them again."
"i bought an item and i thought i had a problem with it, so i sent an email to open an rma. a tech support rep called me back within 30 minutes and guided me through the issue, and it turned out that there was nothing wrong with the product at all. i like that service and would buy from them again anyday."
"I spoke to the sales person to find out what type of memeory card I needed for my camera. He was very helpful in letting me know which one I neede. I ordered a compact flash 512 card on 8/26/03 and it was delivered right away. The flash card is great I would definitely do business with them again."
"Excellent to deal with. Fast shipment and great customer service."
"I have never rated someone on this list before, but I felt that I wanted to give credit where credit was due. I placed an order with PCMicrostore for 4 firewire enclosures and a firewire card. The order came very quickly but was incomplete !! Thinking I had a fight on my hands, I emailed and then called them. The person on the phone was very nice, apologized, and agreed to send the remainder of my order that day, using UPS 3 day select. I also got a reply to my email which indicated that both the sender of the email and my telephone contact had spoken to one another about my order. My 3 remaining enclosures arrived 3 days later. I am very pleased with this company for their honesty and attention to my needs. I would definately order from them again."
"I ordered a CoolMax 2.5" USB 2.0 / FireWire external enclosure, and added a Belkin UTP cable. I checked my order status the next day, and the system indicated the UTP cable was not in stock, so I sent an e-mail asking to remove this from the order. The next day they sent out the CoolMax. The enclosure also works very well.
They did ask me to submit a resellerratings review, so I did. ;)"
"Ordered a external enclosure and not only did it take 4 days to ship it was defective. They have the most horrible RMA policy and customer service (if you can actually reach somebody). Never will I but from them again"
"i order a usb2/firewire combo case on 7/24 - they shipped the wrong one. i emailed them and they responded that they would ship out the correct one. over a week later no replacement so i emailed them again and they said the correct unit was going out that day and gave me a usps tracking number that is still not valid a day and half later yet they continue to tell me it's on the way. today after threatening to stop payment they tell me that rma's are first-come first-serve which i have no problem with but this whole mess was exclusively THEIR fault. not a good sign that they are focused on customer service. today is 8-7-03 (2 weeks) and i still do not have the case. it's going to be another weekend wasted waiting for them to pull their heads out and get my order correct.
one of the very worst online transactions i have ever had in 6+ years. i would suggest that you NOT shop with them unless you have lots of time on your hands and have not set your standards very high."
"I found these guys through pricewatch.com. They didn't have the lowest listed price on pricewatch but the guys cheaper than them added B.S. fees to compensate. (One company had a $5 fee to "make sure it works". Another had a $40 shipping fee for a flat-panel monitor! WTF?) After going through them and comparing their ratings on this website (resellerratings.com), PC Microstore's prices and reputation put them way ahead of the competition. Happy Camper."
"Excellent online experience, very courteous and professional. Excellent communications. Would definitely purchase from again."
"item arrive on time, great packaging, superb customer service, overall an outstanding seller."
"I had bought a BATESIAS 17" LCD Monitor from PCMICROSTORE.COM. The Monitor arrived 2nd day. shippment was very prompt. The Batesias LCD really delivered what its advertised as ULTRA SLIM, I can not belive its only about 1 inch Thick! The quality of the monitor is superior, and it came with 3 years MFG warranty. I am in love with my New LCD Monitor. I will be sure to buy from PC Micro Store again."
"I ordered an 80GB WD HDD from these guys, and a USB 2.0 Argosy Enclosure. The enclosure looks to be awesome - it feels very solid, and booted right up in Windows XP SP1. The drive is ok too, so far - but they didn't mention anywhere when I ordered it that this drive would be a refurb! I don't mind getting a refurb now and then, but I like to know what I'm getting. I'll give them a pass on it, because the price was great - but guys, let us know if you're sending out refurbished drives!! That's way to the evil side of the moral spectrum to send one out without disclosure.
A lot of positives here, though - shipping was very quick, packaging was decent, and everything is working well so far. If I get any trouble with this HDD, though, I'll be back for a follow-up."
"GREAT SERVICE, FAST SHIPPING & GREAT PRICES.
SPECIAL THANKS TO WARREN, VERY HELPFUL.
I'LL SHOP HERE AGAIN."
"Good communications, great product.
Would do business there again and again.
"