"I purchased a Coolpix L18 Navy Blue on the 17th for under a $130.00 and overnight shipping for 11.90. What a deal - I highly recommend this company."

"I recently was searching for a brand new Sony HDR-SR12 video camera with authentic Sony accessories. I found that this camera was very hard to find in stock anywhere and many stores were accepting orders saying it was in stock on their website, but when I called to verify that the item was in stock it was usually backordered indefinitely. They are even backordered at the Sony Online Store.

Many of the stores that I called did have this camera in stock for a fairly low cost, but they tried to upsell crazily overpriced accessories that were third party garbage not worth 20% of what they charged (I know first hand because I fell for this trick on my previous Sony videocamera). When I would refuse the "upgrades" the camera suddenly became unavailable. Go figure.

I wasted so many hours over several weeks on this process, so I was very skeptical when I found one of the lowest prices yet being advertised at PCNation. I read some good reviews here at ResellerRatings, so I decided to give them a try.

I sent them an email asking if they indeed had the item in stock as I needed it for an upcoming wedding. I quickly got a reply that they did have the item in stock, that there was very few of them left, and I needed to call in to place the order in order to "secure" one for me. I thought to myself, "OK, here we go again. They are going to try to sell worthly accessory crap to me and if I don't fall for it the camera will disappear from their warehouse".

I decided to call the next day anyway, since the price was so crazy low and they had listed themselves as an "Authorized Dealer of Sony Products". To my surprise, their Sales Rep Dominick was very pleasant, helpful, knowledgeable, and accomodating. He did not try to hard sell anything and was a normal person that was very easy to communicate with (not a hyped-up, rude, slickster, sales jocky). He informed me that the price had gone up, but that he would still honor the price on the day I had sent the email inquiry (I checked later and the price had gone up online by $30.00). After we put the order through for the camera, he politely asked if I thought I would need any additional items to complete the purchase. I had previously reseached the best online prices on the two Sony accessories for my camera that I wanted. His price for the largest, extended Sony battery was about $5 dollars more than the best price I could find (which was on Amazon). His price for the Sony HD telephoto lens to my surprise was a full $60.00 less than the nearest competitor! That definitely made up for the extra $5.00 on the largest Sony battery...so I ordered both.

Today I decided that I needed the new Sony 16GB memory stick for this videocamera and looked around for a few hours online and could not find it for less than $180.00 with shipping/tax at Best Buy. Everyone else was way over $200.00 heading to $300.00. Then I remembered PCNation.com. I hopped to their site and they have it for the lowest price anywhere at $157.00 (all included)! It was backordered from Sony, but I popped an email to Dom and he locked in my price (and will lower it if the price goes down between now and when it ships) and won't charge me until it ships.

Their response time to emails & phone calls are incredible. A direct line to my Sales Rep Dom with no waits (assuming he isn't on the line with another customer of course) and all my emails to Dom have been responsed to within the hour if not within minutes.

I was very pleasantly surprised with this whole buying experience. They are honest and straightfowared. No crazy sales games or bait & switch here. I highly recommended them."

"In my experience, this is an incompetant company who I would not trust to handle any logistical or order process. Having ordered a PC for delivery to my son in Florida,paying by International Visa, they could not even handle this simple order. If you are considering placing a significant value order,given my experience with them, I would not trust this company. I recommend you go instead to a company with a proven record...perhaps Amazon (with whom I have no connection). This lot are incompetent. "

"I called and talked to a customer service person before ordering…I own my own business and I feel I can listen to them to get a feel about the company….I ordered a Canon SD870IS after talking for a few minutes asking about returns, etc….I received prompt email updates with invoice, shipping tracking, etc….Camera arrived on third business day as promised…..NOTE: PRICE + 3 Day Fed Exp. Shipping was less than price I found on vacation in Caribbean at a duty free, discount camera shop….checked three different places on the island…I WILL ODER FROM THEM AGAIN…"

"Lowest available price, excellent shipping options & charges, always had favorable previous shopping experiences with pcnation.com, looking forward to doing business with them again, A++!!"

"Good price, but backordered product!! I ordered SONY's high-end external flash HVL-F56AM ... my friends on the photo forums all said "you may pay a few dollars more but stick with B&H" -- I should have followed that advice! PCNation's shipped price beat B&H by $18, so I ordered. Their web site indicated the product "IN STOCK." Days later I checked the online status of my order -- BACKORDERED! They didn't have the decency to email and tell me. They had also "authroized" (not billed) my Mastercard debit card, thus causing those funds to be withheld from me for a week as a "pending" transaction. I called them, cancelled the order, waited out the funding freeze, and ordered from B&H Photo.com. I would suggest at least calling PCNation firs to verify if product is in stock!"

"Very happy with these guys. Legit and honest, and my TV arrived as promised and in perfect shape!"

"I ordered an Epson RX280 printer and a multifunction bi-directional print server. The printer was far cheaper than from any other reliable etailer, and with the free shipping, I saved over $80 on a $200 order. I've ordered from PCNation before and have never had any problems with the service or merchandise. What else could I ask for?"

"This is the first time for using PCNation, I bought Canon40D/28-135 with them.The price is very good. The price is $1129.95 including Tax with FedEx delivery free 3 days but I paid extra $11.95 for FedEx overnight. I ordered it on 5/21/08. I received the package on 5/22/08 at 15.00.I am very satisfied and will order again from PCNation."

"Fellowes shredder, lowest price on web,super fast free shipping, ordered may 20, and received on May 22 before 11:00 am. Web site easy to navigate, prices, shipping and taxes are all up front. Great shopping experience with PCNation.
Will buy from again. THIS IS WHAT WEB SHOPPING SHOULD BE LIKE.A+"

"Overall PCNation did a great job with my order. The product was as advertised, the shipped was as promised (relatively fast), and the price was among the lowest seen.

Please note that I left negative feedback about this same order that I would like to retract. I was unable to get a tracking number on my product after 20 days. When I did get it, I learned that it had indeed been delivered to my service in a timely manner and that my mail service had failed to log it in.

Thank you PCNation"

"After 10 days and 2 unanswered emails, I finally called about my order. They said the item was discontinued. Guess they weren't going to bother letting me know. Now I'm in a bind to get a replacement and PCNation isn't going to help.

Never again,
Philip"

"After having placed an order with this company for a 1 TB NAS system, I received a same day confirmation that the order had shipped, on May 15th, with 3-day FedEx service. I checked back the following day via their website to get a tracking number and verification of shipment. The online info showed that the order had shipped, but no tracking number available. The following day, May 17th, still no tracking number available. I called customer service and was in the queue for 10 minutes or so before hanging up. 2 days later, on the morning of May 19th, still no tracking number so I call customer service again, and this time have someone pickup within 3-4 min. They assure me that the order has indeed shipped, and they will follow up with an email that morning with the tracking number. That evening, still nothing, so I call back again and talk with another CS rep. That rep again assures me that the order has shipped, and the tracking number will be available in the system the following morning. The following morning, no tracking number. I send an email requesting an update, and no response. That afternoon, I call in again to get status, and this time am told that the item has been backordered this whole time via their distributor! I am assured AGAIN that the item is currently in transit as of the morning of May 20th), but they cannot get a tracking number for me until it has been uploaded into the system via their distributor. This CS rep tells me that if he can get any additional info for me, i.e. the tracking number he will call me the evening of the 20th.

I haven't even received the product (or the tracking number for that matter) but dealing with this company has left a bad taste in my mouth."

"PC Nation is an outstanding company. They are the best online electronics company that I've ever dealt with. They ship brand, factory-sealed products the same day as the order is placed. Most of their products ship for free by way of FedEx 3-day delivery. Their prices are very low and affordable."

"After experiencing some questionable merchants that offer ridiculous low prices and then want to sell you overpriced accessories, I decided to use PC Nation because their price was low and still reasonable. I placed my order by phone- nice rep - good service - shipped before I expected - everything exceeded my expectations - staff, shipping, price, condition of Cannon DC330. Great company to do business with."