"Very helpful and honest on phone. Got shipment to me the NEXT DAY even though I placed the order after their cut-off. Courteous, friendly...I would definitely do business with them again."
"I ordered a TABLET W/ PEN for my new laptop. I chose to have it shipped per the online instructions for free via the alternative shipper (NOT UPS which does not handle packages very delicately and takes longer for delivery 3-5 business days). After 4 business days, I had not received my item, so I called the company and was told that the item had been shipped UPS despite my having chosen the alternative delivery service. I feel this is false advertising on behalf of the company."
"Love PCNation.com, fast, excellent competative company. Have used them on numerous times, Very Happy."
"I ordered a large screen LCD from PC nation. As always I was a bit leery about ordering such a large item from an online seller. PC nation operates a very professional and efficient business in my opinion. I personally was impressed that they actually took the time to verify my identity before processing the order. The order was processed and updates were accurate and timely. Not much else to say except that they do a great job."
"Excellent web page. The price that was shown on a price comparison website was what they charged - unlike another highly respected website that initially said free shipping but added $40 to the charge when I tried to order from them instead of from PC Nation. Also, since this was my first order from PC Nation, they sent an email to me to confirm that the email address I used was not bogus. I liked that."
"I purchased the NIKON CoolPix S51c from PC Nation. The price was great - it was in stock and it shipped immediately!
Will definitely keep them bookmarked.
"
"PCNation places restrictions on your order, you cannot have your package held at the Fedex office, and they place a signature required on the package as well. Their shipping terms does not explain this, nor do they tell you until after they have shipped you the product.
UPDATE
My assistant and I placed over 2 hours of phone calls with PCNation and also with our bank (trying to figure out how to release this restriction), finally took threating them to either recall the package on Fedex, or I would have a charge back placed on my credit card for the order, in order to get them to release the package for a service center pickup from Fedex. (Since I couldn't wait all day for the delivery guy, I had customer's to get to, and do not have this type of problem with my other vendors!!!!!!)
Buyer beware of these jokers, since they seem to not understand the UCC or state laws pertaining to freight, and who has the liability once the product has been purchased."
"As a new customer to PCNation they double checked my identity through email and phone, which I find is a good thing.
My first purchase of a Garmin GPS unit went as smooth as you could ask. Their price was very competitive with no hidden fees. I received the unit in 2 days on the east coast.
They have earned my trust and have gained a new repeat customer. I'll be back."
"Ordered an Eizo P2100 monitor. No funny business. Delivered as estimated. Skipped three other online stores and paid a few dollars more here. Just ordered a second monitor from Pcnation. 'Nuff said?"
"I ordered the Sharp LC-52SE94U online early in the AM. By the time PCNation.com got my credit card approval (same day), they said that my TV that I purchased was now no longer in stock. They could place a hold on my credit card and backorder the item. I was told that the TV was at a special price and they could not guarantee that when the TV did come in that I would get it at the price I ordered. If you can't guarantee the price, why hold funds on my credit card? Beware of this company!"
"PCNation had the product I wanted in stock and for cheaper than anyone else I could find on PriceGrabber or NexTag. Also they shipped it the same day and its suppose to be here in less then 2 days."
"12/12/2007
Bought two HP LP3065 monitors from them.
Good order processing, free 3-day Fedex shipping, and confirmations.
I had to return one of the LP3065 monitors due to defect. The return and replacement processing was handled quickly and professionally(went through a nightmare with HP support before I went back to PCNation to resolve though).
Excellent professional online retailer, will purchase from them again.
5/10/2010 - another order and updated review
Ordered a HP LP2475W monitor from PCNATION. Online transaction process was easy and quick. Received instant email acknowledgement and shipping updates.
Received monitor next-day, with closest-warehouse shipping. Monitor had a stuck pixel defect that was acknowledged by HP support (HP has a zero stuck pixel policy).
Submitted a cross-ship RMA to pcnation using their online process. Return processing was handled by Jay C. Jay was responsive and professional and I received a replacement monitor with next day shipping.
PCNation provides excellent post-sales and RMA support via email and phone. Will purchase from them again.
"
"You know I was hesitant to purchase from this site because it was rated poorly on FatWallet. But I purchased a Garmin GPS device from them and everything went smoothly, from them having the best price on the net to them holding up to their offer of free FedEx Shipping.
I would shop here again and would recommend the place to my friends."
"Everything was as expected. No suprises. No attempt to up-sell, or cross-sell. I ordered two distinct items - a flat panel monitor, and a toner cartridge. Oddly, they came as two independant shipments, one a day later than the other. The toner shipped from California, while the monitor shipped from the midwest. The monitor shipped in the original box, without a protective outer box. This was unexpected. I expected the original box to be inside another protective box. No damage found upon shipment. Everything is A-OK. Shipment took less than one week."
"Super fast shipping and excellent packaging I bought another!"