ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2007-08-28

"Ordered on 22nd and got it on 27th -- less than 4 business days with order processing, credit card verifying and the shipping. Item is exactly as I ordered and works great. Couldn't ask for more."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-20

"PC Nation has always been a reputable company that I have worked with from time to time back from catalog/mail order days.
They have actually increased their level of customer service over time and I had to test it on this order.
They went through extra fraud "tests" during their process and we needed to communicate additional verification which of course is a good thing for both merchant and customer.
Thery went through the process quickly and still shipped my order the same day....impressive.
Will conntinue ongoing business with them - safe, honest, timely !
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2007-08-18

"Was not very impressed with service. I had call the company about issues with order for 2 weeks before PCNation shipped item. Most of my purchases are made online, this one was probably the worst experience ever!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-16

"Everything was as smooth as could be. Product was in stock, ready to ship, and the free 3-day shipping was a huge selling point."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-16

"Best price I could find for a Canon 30D from a reputable online camera store. $11 for overnight shipping? Sounds great to me. Friends have purchased Canon lenses from pcnation and had good experiences, so I'm buying a camera!

Had to call to check on the "confirming CC" status, but they pushed the order through for me.

Shipping was perfect, I received the item with no problems the next day. Would definitely order from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-13

"Fast, efficient, very reasonable price. I will order again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-12

"I would Like to say that shopping thru PCNATION.com was very easy to do. The check out part of the purchase was quick and easy to go thru. And the shipping was really, really FAST!!!! Also The Price of my purchase was VERY REASONABLE!!!!
I would highly recommend shopping thru PCNATION.com to EVERYONE!
Thanx
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-10

"Great service, shipped same day as ordered. Delivered the next day in excellent shape. Excellent price, instant rebate. Did not need to hasle with mail in rebate. Will continue to do business with them again. Would reccomend them to anyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-09

"Great to do business with, Fast, prompt, professional service and overnight delivery. Definately would buy again from PCNation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-09

"PC Nation was a great online shopping experience. Good price, fast shipping, very efficient and courteous customer service. I'm one happy customer that will look at PC Nation first for future purchases!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-09

"Great service and very nice customer service people!! They took my order over the phone and told me it would be there the next Wed. and it was on the doorstep that day! Excellent service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-09

"I've seen complaints about delays due to credit card verification. I know from experience that some merchants will not ship to an address that is not associated with a given card. Since I was having the product shipped to my work address, I made certain that I called my credit card company in advance and had them associate my work address wih my card. I don't know if this was the deciding factor, but the entire experience was smooth as silk. Notifications were timely. Delivery was promised 8/10, made 8/08."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-02

"This is one of the best experences I have ever had-I will buy from this company again & again-I can not believe how easy it is to work with this company-Thanks for the great experience-Rick Roe"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-08-01

"Service was great. Delivery was promised in 3 working days but it arrived the following morning."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2007-07-31

"Easy to use website. Will see how fast they ship and update review appropriately."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A