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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
1/5

2007-06-26

"Avoid these guys like the plague! Why pay for overnight shipping if the merchant delays shipping? Called merchant in morning because website said "waiting for credit card approval". Merchant said all was well and item would be shipped that day, overnight delivery. Called merchant again when item did not arrive overnight. I received a story about how my CC address did not match up. I've never had that problem before and I'm guessing it was simply an excuse for not having the item in stock or an internal problem.

I took the day off to meet DHL, obviously this item just got a lot more expensive! If I wanted "whenever" I could have saved quite a bit with another merchant.

It has now been 4 days and my "overnight" shipment MAY be here in a day or so...

UPDATE: Called again and they first said the item had not shipped, then said it had already shipped. Funny, they REFUSED to give me a tracking number.

How come they are still in business?
"

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Verified
5/5

2007-06-26

"Lowest price on Garmin GPS, $10 overnight shipping, phone customer service was very courteous and helpful."

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Verified
5/5

2007-06-25

"First time experience with PCNation and it was a great one. They had the product I wanted in-stock and at a fantastic price AND you can't beat overnight shipping for under ten dollars. Overall the site was easy to navigate, but I did have a slight problem. I found the item I wanted (digital camera) put it in my basket and continued to fill out all my information.. all that I needed to do was hit "place order" to have my order placed and on it's way.. but before I did that, I decided to open up another window and look around for a little more, I saw a camera, but the price wasn't listed up front, You had to click the link that says "show special price" and once you do that it adds it to your cart and shows you the price.. the problem was is that there isn't any indication that you are logged into an account or anything like that, I figured since it was a totally new window and I didn't log in, that it was just in the cart. So I closed the window and went back and finished up my original order.. The screen came up thanking me for my order and stated I would get an email confirmation and invoice.. and when I got my invoice it showed that the other camera I looked at was added to the order! This was pretty late at night so I had to wait until morning to call them up and take care of it, but once I did, they (customer service) were very friendly and took care of the issue 100%. Overall a very very great experience. I will definitely purchase from PCNation again.

**Update**

DHL almost blew it on this.. they delivered the package next door (house has been vacant and for sale for 2+ years) and never got a signature! Any who, PCNation sometimes does an authorization on the amount as well as puts the charge in.. I had two charges on my card for a few days until the original charge posted.. then the other charge (the authorization) dropped off and I got the money back.. just a heads up.
"

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hic
Verified
5/5

2007-06-22

"needed flash for my camera before I went on vacation looked for low prices and free shipping found PCNation called and talked to salesman explained that I needed it by Friday he told me he would process my order then call me back to verify that it would be delivered by Friday he called back with order number and said it would get herre by Friday Was delivered yesterday (Thursday) Very pleasant experience will do business with them again thanks"

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Verified
1/5

2007-06-22

"If you foolishly decide to order something from PC Nation, make sure you monitor your email continuously for the next day because your order will be canceled if you do not immediately respond to an email. No mention of this when ordering via web OR PHONE. Terrible process. I couldn't be more unsatisfied."

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Verified
5/5

2007-06-21

"I would continue to order from them over and over. Shipment was earlier then expected, item was in stock and the price could not be beat. A+ in my book.

"

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Verified
5/5

2007-06-15

"Great seller, ordered on the 6th, paid $9.99 for overnight delivery, received on the 7th. Camera was priced below others, was packaged well and received in great condition."

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Verified
5/5

2007-06-14

"Great vendor! I'll use them again and again. Thanks PC Nation!"

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Verified
5/5

2007-06-12

"I found the web site easy to use. The selection of items was quite broad. Placed the order late Saturday night, and it shipped Monday. Couldn't ask for more."

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Verified
1/5

2007-06-10

" I placed an order for a Fluke Micromapper and a Fluke Microscanner2 both of which qualify for free shipping. $762.25. Paid with AMEX, billing and shipping address exactly the same as my credit card billing address. First surprise: On the last stages of the checkout process a screen comes up about some warehouse transfer fee for $17:
0001-W00017-0000 CA/MA Warehouse Transfer Fee - 1 17.00
I decided to go ahead and pay the fee. Second surprise: email telling to call them, which I did. First person I talked to just verified the info which I had written and transfered me to somebody else who did exactly the same thing and then had significant hearing problems because she just could not understand when I repeated my email address. Unbelievable. I cancelled the order and this was a first and last with this company.
"

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Verified
5/5

2007-06-08

"Quick and easy ordering, great price, free shipping, but the packing was sloppy. The package arrived damaged, beat up and torn. Luckily my item was ok. Will order from them again."

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Verified
5/5

2007-06-08

"At first blush I was put off by the security surrounding my laptop purchase, after speaking with their staff I an pleased with the purchase and now can look forward to greater ease in the future with added purchases, Thank you."

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Verified
5/5

2007-06-07

"Good price, delivered early. Great buying experience."

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Verified
5/5

2007-06-07

"Very positive experience - accurate order, low price and quick delivery. "

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Verified
5/5

2007-06-06

"WOW!!!

I placed my order at 3:45 CST yesterday and my GPS arrived this morning at 11:35am!!!
PCNation has the best price and shipped lightning fast!
Buy with confidence!

God Bless,
Rudy
"

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