"Unbelievable turnaround! Highly recommended!
I own a small computer repair/support company. In most cases you spend extra to buy at a local store because your customer is not willing to wait. With PC Direct you do not have to, the product usually arrives in 1 to 2 days. I have never had any issues with my purchases at PC direct.
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"PC Direct had the best price for the Logitech Webcam Pro 9000 I could find on the web...almost $20 cheaper than Amazon! I ordered it with free delivery, and it arrived 3 business days later. "
"Received a wrong item the first time, returned it and received a broken item, returned it again and they cancelled my order without letting me know. All of this took 1 1/2 months. Poor communication, poor customer service, product not as described on website, absolutely NOT recommended. If you still want to buy from them beware of refurbished, remanufctured products. "
"Regular vendor said "The price listed on pcdirect is actually well below our cost. I am not sure how they are able to offer it for so low, but that is definitely a great price!"
Ordered on Wednesday, got it in Kansas City on Monday."
"Ordered Saturday, shipped Tuesday, at my house Thursday. Product in perfect condition. I wish they would have shipped it on monday, that is my only complaint. Otherwise, would buy again."
"Arrived quicker than expected, came without any issues. Cables are high quality and work perfectly. Will order again!"
"The product was good. The customer service was helpful and the shipping was free and delivered to me in 3 days. Overall great experience."
"Quick and fast shipping. Product was as it was stated on the website. Would shop again from here"
"The web site is easy to use and the prices are some of the lowest I could find anywhere, and with free shipping. I ordered on Monday and received the item the following Monday. I definitely would purchase from PC Direct again and will recommend to friends."
"I would order from this company again and would recommend them to others. Mostly satisfied. Only negative.....PCDIRECT dd not send an email update to advise that my order had been processed and shipped as they indicated they would. I called them 4 or 5 days after placing the order to inquire about the anticipated shipping date as my credit card had been charged upon ordering. The call was answered promptly and professionally. I was told that the order would most likely be processed that same day and received within 4 business days. Never received an email update nor did logging onto my account with PCDIRECT show that my order had been processed or shipped. Much to my surprise, my order showed up at my house even sooner than expected with no notification that it had even been shipped. Only then did my account status change from "processing" to "completed". The anticipated email notification would have been appreciated. Nevertheless, the merchandise arrived as ordered and in excellent condition. "
"Great communication, fast shipping and great prices. I will recommend PC Direct to other people and will do business with them again."
"Quick shipment for over the holidays.
Received shipment in good shape on 3/31/09.
Merchandise as described.
Good communication.
Great pricing and free shipmping."
"I searched for what I was looking for and found PC Direct had the product in stock at the lowest price. Easy check out. Ordered Dec 10 a it arrived Dec 7. Well packed.. No problems so far. I would use PC Direct again. "
"The AsRock Mother board arrived ahead of schedule, and was in perfect condition. Installed in just a few minutes, and works great with the PNY 9600GSo 768MB video card, and 2GB of Ballistix DDR2800 Ram flawlessly. All in all, this was a great shopping experience and look forward to many more purchases from this company. "
"Bought a MFG Recertified Seagate FreeAgent XTreme 1TB external hard drive at the end of its availability cycle. Others advertised they had ’em, new, but didn’t. Price was half of what full retail was. Should’ve been, considering the warranty is only six months instead of Seagate’s normal five years. That means it’ll be a crap shoot whether I’ll get my money’s worth out of the drive.
Drive’s attraction, besides quality brand name reputation and what would’ve been, if purchased new, the longest warranty in that biz, is a smart, no on/off switch design that allows the drive to come when you call it, (Good drive! Now, sit, lie down, roll over and beg.) and powers off after 15 minutes idle. That means you can run unattended backups, (Excellent for Time Machine, too.) after which the computer sleeps and the external drive goes off. Doesn’t spin when not in use, as this one will be, except when backing up.
PC Direct had product, reasonable price, no sales tax to CA, and shipping was rolled into the sales price. Their confirmation email and website, while furnishing a tracking number, failed to specify the carrier, requiring a call to them to find out, so the shipment could be tracked. CS agent was personable. Shipment didn’t require a signature. It should’ve."