"Fast, easy and successful transaction! My only complaint was that they never send a confirmation email, as promised, which caused a bit of concern on my part, as I'd never ordered from them before."
"Nice item at a great price. Website was easy to use. Order status page was not updated, but I received my order within a week, so I'm pleased."
"Easy to order, price was very good and shipping was free. Can't complain. Will order again from PC Direct!!"
"Easy to find the product. No hassle check out. Shipped and delivered very fast AND FREE! Great price too. This was my second order. PCDirect may even give NewEgg a run for their money. Will definitely order again."
"I chose to use the PC Direct Computer System Configurator and I was able to pick out exactly what I wanted. Compared to the retail store setup filled with fluff I did't want. I did get a call from them to clarify one component, which told they wanted to get it right the first time. The system arrived well packaged. There was only one small problem that was taken care of in less than 10 minutes with a phone call to their Tech staff. The system is running great and I am very happy with my purchase. I will definitely order from this website again."
"I am satisfied with the response from PC Direct although I have not received the equipment to date. I have purchased from PC Direct in the past and the machine is still functioning. I hope to repeat this experence."
"This is the first time that I have ordered from PC Direct, and I was very impressed with the service. I highly recommend them.
John Wooden"
"Thank you so much, I was waiting for PC Direct to come back online so I could order a wireless keyboard. I have enjoyed the prompt service provided and accurate orders, as well as the savings of over 50%. Thank you PC-direct."
"Great to deal with- Got the best deal on a 24" HDTV. I was able to verify on the phone that item was in stock and they shipped the same day. Got it 2 days later and I'm extremely pleased. Highly recommend and I'll sure buy again."
"In looking over the previous reviews, the last dated one is 10-11-2007. This company now has a NEW OWNER and I must say, I am very impressed with their standards.
I ordered an older MicroATX Socket A Motherboard. Why? Because, this computer is for my grandkids, the oldest being 8. They don't need a big CPU motherboard to do their game playing and learning how to search the Internet for school. The price was excellent, $34.97 with FREE shipping. It would fit the computer case that I had and it just all seem be the solution to the issue.
I ordered the evening of 4-16-2009 and the very next morning, at 9:17am, I got an email apologizing that they no longer had the motherboard that I ordered in stock. To either call them or email them as to what to do. I decided to call them. This was about 9:25am and their store was not open, until 9:30am.
When the store opened, my phone call was answered immediately and I was speaking with Ron, the person who wrote the email. He was wonderful and apologized again, saying they only had 1 motherboard in stock and it was not functioning. He said he couldn't send that one out, he just wouldn't feel right about it.
I really appreciated his honesty and said, I didn't know what to do. I didn't have any more money available to purchase another motherboard that was about the same, but $10 more. I told him this motherboard was for my grandkids, the oldest being 8. He said, "Now, I understand. I was wondering why you were ordering an older motherboard. I agree, this would be perfect for them."
What he suggested next, blew me away. He said, "Why don't I just send out the other motherboard to you?" I reminded him, I didn't have any more money. He said, " I didn't ask for any more money." I said yes, immediately. All of this was on Friday, 4-17-2009 and I received the motherboard on Monday, 4-20-2009!!!
I am definitely a confirmed customer and am now in the process of ordering some memory from them. I definitely recommend this company and give them 100 Atta-boys!!!
Update 5-12-2009:
I have installed the motherboard I purchased and it is working just GREAT!!! I just got some memory modules for it and for an older motherboard, it is quite fast. Almost, as fast as my husband's and mine. We have 'newer' motherboards, but they are discontinued now. I am one happy camper!!!
Update: 5-27-2009
Just ordered a black floppy disk, for my new computer case on 5-22-2009. I got the black floppy drive on 5-26-2009 in perfect condition and it is NOT a 'pulled or used' floppy disk, but a brand new one dated Feb 2009, plus it's a Sony. I can NOT complain about anything that PC Direct is doing. The new owner seems to have gotten it 'right' with the right kind of components and the way customers should be treated. All of this and FREE shipping on every item in their stock!!!
Update: 6-17-2009
I ordered several different items, a CPU, a CD-RW/DVD, a CPU Heatsink & Fan and a Video Card. I have installed everything I ordered and they are working GREAT!!! I must sound like a 'broken record', but, I am one mighty pleased customer. Every order is packed securely and the shipping is FREE ... What more can you ask for. Plus, my orders have all been shipped in a very timely manner.
Update: 1/20/2010
Ordered more components and as expected everything arrived in excellent condition and worked!!! Upgraded my daughter's computer, from a Socket A to an Intel 775. It was time. Also, got a terrific deal on a 160GB MDT SATA Hard Drive! Spent only about $105 and she has a great working 'new' computer. Plus, FREE shipping, always!!! What more can you ask for?!
Once again, I was called by phone, that the Celeron D CPU I ordered, was 'out of stock' and no more would be coming into the warehouse. Problem, very easily solved, I upgraded to a Pentium 4, the order was shipped and I received it 2 days later. I really do love this company and their efficiency."
"Ordered a full system from them and paid for 5 day setup and took them well over 10 days before they even shipped it out. I called them the same day as the order to make sure they installed 2 memory sticks on order, and they still forgot to install one, and then sent out a DOA one to me later. then i had to fill out an RMA for the DOA stick they just sent me and pay for the shipping back (which is standard procedure for returns in general, but they sent it to me as a DOA),Then i also had problems installing a basic OS so i had to reseat the memory and didn't get to fully test out the system until my 30 day return was almost expired. I'm not even sure if my first stick was functioning properly, i stress tested it and it came with a couple errors, but got my OS to run, so I let it go. I'm a technician, so it's not like i don't know what i'm doing with testing. No apologies or anything for the hassle with the order or time spent figuring out what is wrong with it.
"
"I bought 4 MSI CD-ROM Drives from PC DIRECT, no wonder the price was low. All of the four drives were faulty, many read, copy errors and loud clicking noises, someone removed the manufacturer date label off the units. They looked like they were used units or returns. When I buy hardware and I buy alot of it, I expect new merchandise. It isn't worth my time or the cost of shipping to return the units. In the long run it's worth the little bit of extra price to shop at trustworthy online sellers like newegg.
"
"Placed order 3rd January 2007. Received acknowledgement stating would someone would contact me by telephone "within 48 hours".
No contact received by afternoon 9th January - sent email requesting phone call. No acknowldgement to email nor phone call received.
Phoned Wednesday 10th and told nothing to do with that department and suggested I call another number (a rip off 0870 number) as they were busy due after Christmas sales.
I consider myself fortunate they haven't taken my money
Would I recommend them? NOT AT ALL!!!!!!! In fact will ensure that as many people as I can will be told not to touch this company
"
"As Good as Online shopping gets! Had my order two days after it was ordered online and that Priority Mail and yet it was free shipping."
"I ordered 5 hard drives from PC Direct. Recieved them and took them with me to install, but 2 of the 5 do not work. They were supposed to have been new, but had markings in pen.
Absolutely no response from PC Direct. NONE
"