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Verified
5/5

2004-03-17

"these guys are 100% top-notch!! they went above and beyond to get me exactly what I wanted. I was looking for a particular stepping of CPU and they went and looked in their inventory and were able to pick it out!! shipping was immediate and everything was exactly as I ordered. couldn't have been better! A+"

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Verified
5/5

2004-03-16

"Good communication & received part super fast. Top notice service. Will order again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
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Overall web site
Speed of web site
Web site being easy to use
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Verified
5/5

2004-03-16

"Easy site to navigate, prices are good too. Thus far, a pleasure to do business with."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
5/5

2004-03-14

"Excellent service and response. Thorough. Great followup. Item as described. Helpful."

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Pricing of products and services
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Value the company offers
Is easy to do business with
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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
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Being updated on the exact date the delivery was sent
Overall technical support
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Verified
5/5

2004-03-13

"Product was shipped out fast and no problems.. A+++++"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-12

"Upon encountering a situation where my usual stable of vendors weren't able to provide a part that I was looking for, I discovered PC Supply Company here at Reseller Ratings.

They were very highly rated, and upon checking them out, did indeed find the part I need. The ordering process was fast and painless, with no grey areas; their selection is immense, and I was very pleased with the options available in the communication chain back to the customer.

Having placed the order, I received it promptly two days later, in perfect working order. I'm very pleased with this transaction and look forward to doing business with PC Supply Company again in the future.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Resolving problems
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5/5

2004-03-12

"As a corporate IT Director, I am constantly looking for new ways to save money, yet maintain our service level. PC Supply Source worked incredibly hard to meet my needed price point, and provide me with timely responses. Because of this I was able to make my complete order through them instead of parting it out through several vendors. The order process has been a pleasure, and they have been extremely prompt in all actions."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
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Overall web site
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Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-03-10

"Easy to buy and no hassles. Received item on time. Very good site."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
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Is trustworthy
Is committed to quality products and services

Verified
5/5

2004-03-10

"Thier site is easy to use. They shipped the product prommptly. The thumb drive didn't work propperly. I contacted them, they sent me an RMA, and resolved the issue quickly with no hassle whatsoever. I will be buying from them again, maybe even for my company."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-08

"They are very kind over the phone, fast over the email and efficient in processing orders.
On the same day I placed the order and they shipped the item. Received in Ireland in 3 working days.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
N/A
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-08

"I appreciated the personal touch when PCSupplySource worked to accommodate a change to my order."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-06

"PC Supply Source ia an awesome store. I ordered a WD Raptor 36GB 10K RPM on Mar 4, 2004 and resieved it on Mar. 6, 2004, and thats normal Ground Delivery. The HDD came very well packed and with no damage what so ever. I recomend this store to anyone and i will most defenatly buy from them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
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Being knowledgeable
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Being trustworthy
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Speed of web site
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Web site reliability

Verified
5/5

2004-03-05

"Tom was very helpful in tracking down the item I wanted. Th price was a bit high, but the service was good. I have had other great experiences with this company as far as easy RMA and next day service.
Keep up the good work!
Jim
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use

Verified
5/5

2004-03-04

"Very fast, efficient and well designed website. No problems whatsoever. All of my orders have been shipped the same day. RMA was also professionaly handled. Staff is very friendly. The only thing missing is a decent resellers program for repeat customers like myself."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-04

"Ordered a 2.8 P4, Called them and they picked out the stepping and codes i wanted. And they shipped it out the same day. Free Fed ex. What better can i say. I gave them a shot over the other retailers, and they came through!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with