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Verified
5/5

2004-01-28

"As a shopper living outside the U.S., I used an international credit card for purchasing an ATI All-In-Wonder 9600 Pro graphics card. The PC Supply Source people responded quickly and very courteously when they needed to verify my card, and they shipped the card almost immediately after that. I have to admit that they didn´t have the lowest price, but for a service this good, I am certainly willing to pay a small premium. You have the feeling that they really care about you.
I am already enjoying the card, it came in perfect condition, so I am extremely satisfied. No doubt that I will return with PCSS for my next purchase.
"

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall web site
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5/5

2004-01-27

"Excellent Service, Excellent comunication, great prices. I will recommend this seller.
Great comunication for Internacional Orders
Super Fast!!!!
"

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Verified
5/5

2004-01-25

"Excellent communication, great price, and fast shipping. I will recommend this seller without any reservation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-23

"I had no problems at all with my order. The price was very good price and the item was well packed."

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

sef
Verified
5/5

2004-01-22

" This company's customer support staff was quite reliable in emailing answers to my questions, contrary to a few other companies which I had made inquiries to. I had no problem reaching someone to talk to when I made a phone call. After placing my order, they emailed confirmation and called me the following day to explain the delivery process and how I could obtain the Fed-X tracking number. I never bothered to track the order because it arrived the next morning. Everything was packed well, nothing was damaged, and I received exactly what I expected and was advertised.
For about a month now everything (case/power supply, motherboard, AMD CPU, Windows XP) has been functioning fine; haven't run into any hardware problems. I would not hesitate to order from this company again and would recommend them to anyone.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2004-01-21

"
I was suprised by excellent service! I order one graphic card and later i relize that another much better. So order was change in couple hours and shipped.
"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-20

"Best price. Great service. Fast free shipping! What else is there to say. I would definitely buy from this vendor again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
N/A
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

dot
5/5

2004-01-19

"Great selection of merchandise. I like the add on accessories feature. Great prices."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A

5/5

2004-01-19

"I just ordered 1 GB of Kingston PC 3200 HyperX DDR 400 Ram from PC Supply Source. The on-line ordering process was easy and their price was the lowest on the web. I'll have to wait and see how fast my order is processed and delivered to give a final rating, but so far I'm pleased."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
N/A
Is trustworthy
N/A
Likelihood of customers making future purchases
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Likelihood of customer recommendations
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Overall product shipping and delivery process
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Ease of checking delivery status
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Being updated on the exact date the delivery was sent
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Delivering products damage free
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Delivering products on-time
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
Ease of checking order status
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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dhe
Verified
5/5

2004-01-16

"I had a problem recieving my order , a 250 dollar amd 3200+ 400fsb processor, it turned out to be my apartment's problem, but the sales lady, Jessica, was OUTSTANDING in helping me with my problem."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2004-01-15

"I have built computers,And have ordered many things online,I purchased my last three orders from PC SUPPLY SOURCE,I am honestly amazed at the professionalism and great service I have received from them,I almost think that something is wrong because they are so professional.There are actual people there answering any e-mails with in a day or two,shipping,I got my products honestly before I even decided to download my confirmation to put in my files,Bang the stuff was at my door.I know there are a lot of good companies out there,But I have to say I have not run into a company that is this superior.I know this probably sounds staged ,But it is not.I would suggest to anyone that has been beat up with online computer stores to try this website,then sit back ,order and relax.I just placed three different orders within the last month.Thanks for the great service,I will shop with you many more times in the future.Thank you very much and God bless"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-01-09

"PCSupplysource has been nothing short of excellent service. They were very helpful with my purchase order and extremely friendly when item broke down and return/exchanged it for me. I would definitely buy from them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2004-01-08

"I bought stuff worth 6k, Excellent followup on the qoute provided. Kevin followed up for two day and called me 6 time before I placed the order. Shipped the order same day and emailed me the tracking number same day. I make 10 to 15 similar purchases every month from various vendors, by far this is the best one"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status

Verified
5/5

2004-01-08

"I bought an Ati Radeon 9600 PCI card and received it very quickly. I called on two occasions with questions and on one occassions I either received a live response and on the other I received a call back within 30 minutes. They also emailed me promptly with thorough communication."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2004-01-08

"Great professional service. Exellent web site. Thank you!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A