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5/5

2002-10-11

"Great Experience. Received product in a couple of days. Cheap prices. "

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5/5

2002-10-07

"Good experience. Would buy again."

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5/5

2002-10-03

"Excellent company to do business with. Free shipping and fast shipping. Our company will use them on most of our future PO's "

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Is easy to do business with
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
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5/5

2002-10-02

"I got my D-Link ethernet card quickly and they do have good prices, would definitely deal with again! "

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Overall product shipping and delivery process

5/5

2002-09-18

"Great job - quick delivery"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
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N/A
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-09-14

"The CPU I ordered was EXACTLY as ordered and even works.
This must be due to Packaging the Box was small but a lot larger than the processor that was on a tray wrapped in pink bubble and had foam peanunts. The box did not rattle.
I also want to comment on the Customer service.
It rocks! I say this because I needed the tracking number as FEDEX did not do as promised, yet again, and tried to deliver the PKG to my home after I called.
(They left my Proc on the door step) I know it was ground and they dont need a Sig but, my neighbor is alway home why not give it to them?
Anyway I called PC Supply Source and they answered before the First ring, is that possible, and they gave me the info right away, how nice. No BS, no well thats not policy, just the service I expected.! :)
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall technical support
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2002-09-13

"After sending me a lesser motherboard than what I ordered, I offered to just have them refund me the difference between motherboards. They also offered to do this, so I have sent them numerous emails trying to get a refund. They have not replied to my emails for over 2 weeks and I am growing increasingly frustrated with their lack of response about overcharging me for the motherboard I received."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-09-11

"Very smooth transaction. Found on Price Watch so know price was real good. Bought a Gigabyte GA-7VRXP motherboard. Web site is a little tricky and I could not find tracking number but was treated well over phone. Took only a week from placing order to installing MoBo into my system and I am on the West Coast. Packaged well and came in heat shrinked retail box as advertised. Great company would buy again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-09-06

"Ordered cpu online, recieved tracking number next day, arrived on time in good condition, very satisfied, will do business again"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

fam
5/5

2002-08-22

"I oredered on Tue. 8/20 at 11:00a.m. and checked my e-mail when I got to work about 4:30p.m. and had an e-mail saying they had a problem with address check. I phoned them right away to correct the situation and had no problems other than the woman's heavy accent. I got my order the next day (8/21)from N.J. to PA. Plus it was free shipping! Product was packaged good and everything was in great condition. I will buy from them again!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
N/A
Overall technical support
N/A
Overall customer service
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-08-12

"Ordered, recieved, will buy again."

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Overall product shipping and delivery process

5/5

2002-07-25

"Just placed the order minutes ago, prices are great and their site is easy to navigate. I ordered FedEx overnight ($35 up charge)- I'll report back with the findings as soon as the delivery is made.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
N/A
Overall product shipping and delivery process
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4/5

2002-07-23

"I recently purchased an amd k6-2 550 processor from PC Supply Source and found their service to be quick (as I live in Hawaii thats saying alot). The price was considerely lower than the competition and most importantly the product functions properly. Thanks for the quick service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2002-07-20

"Bought a defective part from them but they wanted to charge me 20% just to return it. I definitely wouldn't shop here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-07-16

"Prices are pretty decent. Shipping can sometimes be a little high. Web site can use some inprovements, especially in product description, itemizing, and the look and feel of the page.

I probably made around 6 or 7 purchases and they called me once or twice asking for shipping address, which was really nice!

A very good seller. And speaks correct English! :)
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process