"I tried ordering parts on 1-31 from many companies I shall not name. For various reasons my parts were not shipped. I placed an order at @ midnight last night, and called pc supply this morning. I spoke with the sales manager(he happened to answer the phone). He informed me that my part will ship out today, and I should have it by tuesday at the latest. I was VERY happy to hear this. I was also very happy to see FREE shipping, and to see that they have THE lowest price on pricewatch. I run a small business and it likes like I found a new company to do business work with!!!!"

"This is one of the most professional comapnies we buy from. They are reliable to the end and are great when problems arise. I highly recommend them to everyone!
"

"Great help! My order was screwed up with Fedex and Tom helped me get it all straightened out! Great customer service."

"Excellent service. I ordered a rare part (new dual xeon workstation motherboard) and was worried I'd never get it, but they shipped it next day. :) I called a couple times to get my tracking number and someone always answers instantly, never any hold times."

"These guys were excellent. Best price on PriceWatch.com, fast, and very helpful when I called support to make a change to my order! My new favorite reseller!"

"I am rating the operator and company excellant because after I could not find the items that I was shopping for I called PC supply direct and got a real person who guided me thru the web site, and helped me order the proper item without me making a mis-stake. The operator was very nice and discussed and answered all my questions,he was very professional thank you PC Supply Source"

"I've been buying from PC Supply source for some time. Always satisfied. They strive to make the order happen. If something is out of stock they will probably give a great deal on a replacement item. Its nice to have a person answer the phone."

"Great company, handled order quickly and customer service was great too. I will definately buy from them again without thinking twice!"

"I ordered an XP 2000+ base on the pic posted on the web, believing that it's the Palamino chip (.18 micron).
Minutes after the order was placed, a sales rep called to give me a heads-up on the fact that it was an posting error and it's a indeed a Thoroughbred.
I was upset at the begining but it was soon dismissed by the rep's ingeunity. Yes, he has saved me a lot of headache of a non-compatable motherboard.
I ended up purchasing the ATI 9700 Pro at bargian price for my soon-to-be-souped-up machine...it came just 1 day apart.
Very satisfied!
- they fixed the cpu pic on the site a few hours later, fast action.
"

"Really, REALLY pleased with product, especially the delivery!! I received my product w/i 14 hours!!"

"Very positive experience. Great price, quick delivery. Purchased a desknote laptop for my wife--she loves it, and it works great."

"I sent them a part that did not work. They said, they cannot replicate the problem so they cannot replace it. Fine; I told them to send it back and they said ok. All this took one month after I wrote them several emails and I still do not know if they sent it or not. Bad company. Do not buy from them."

"This place is no good,no phone support, just rings most of the time, than get answer machine or someone who cant speak english well, filled out web rma form for defective
c/d rom, 1 week later still no reply, I put my unit into a friends tower, now I appear to
be eating this defective unit
THANKS!! and buying a new drive for myself."

"These guys rock! I ordered my product after they checked there inventory for me and made sure they had the exact type of cpu I needed (palamino not thoroughbred) and I mistakenly entered the wrong experation date for my CC .. they called me right away and corrected it for me and I got my order in 2 days. Very professional. Price for cpu's were awsome as well. "

"Worst Company that I have ever dealt with online. I ordered a CDRW from PC Supply Source on December 4, 2002. I got an e-mail the next day confirming my order. This was around Christmas so I knew that it might take longer to process the order. Two weeks later I found a tracking number on their website under my purchase ID. I tracked the package on UPS' website, only to find that my package was headed to California, under someone else's name; I am in Ohio. So I called UPS, they checked and the recepient's name on the package was correct. After about 20 hours of phone-time listening to PC Supply Source's IVR, I managed to get a hold of someone that assured me that they would check with UPS and if there was a mistake, they would send out a new package. I have spent so much time on the phone (I work in a callcenter that also takes e-mails and know how e-mails get treated) just trying to get a hold of someone that could assist me. I am writing this on the 5th of January, and have still not heard any details about my order, nor been able to contact anyone other than that first agent. My Credit Card Company is currently handling this purchase. "