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5/5

2003-03-18

"PC SUPPLY SOURCE HAS BEEN THE BEST THING THATS HAPPEND TO OUR BUISSINES IN A LONG TIME . SOME DEALERS WE HAVE DELT WITH OFFER GOOD PRICES JUST TO GET YOUR FOOT IN THE DOOR , THEN NEXT THING YOU KNOW THERE PRICES START GOING UP AND THERE QUALITY GOES DOWN . NOT PC SUPPLY SOURCE THERE PRICES ARE THE BEST AROUND THE QUALITY CANT BE BEAT , AND THE STAFF IS VERY FRIENDLY AND HELPFULL. AND YOU CANT BEAT THE SHIPPING THAY ARE QUICK.WE HERE AT MAIN SOURCE PC PLAN ON STICKING WITH THESE PEOPLE FOR A VERY LONG TIME . THANKS PC SUPPLY SOURCE FOR MAKING MY JOB MUCH EASYER .STEVE AND CAMRIN "

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-03-17

"Super fast. Great support. There web page is fast and they have almost everying thing a person would or could want. A1 rateing.."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

4/5

2003-03-16

"I purchased a SB Live 5.1 Bulk sound card from these guys. The price was very good ($32) and it arrived 2 days after I ordered it. I installed the card and it works fine. I'm pleased and would do business with them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
N/A
Web site reliability
N/A

5/5

2003-03-16

"This was the secound time I ordered from PC SUPPLY. Bothe times I was called informed they had my order, told when it would ship and when I should recieve it. Thier prices are good, and the service wonderful.
I haven't had to return a product, but I am sure I will be treated just as well.
John Fay
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-03-12

"I have shopped here before and have now placed 3 orders. Everytime has been a pleasure and extremely easy."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-11

"a very good experience. merchandise was packed and shipped with serious speed, and getting them on the phone to ask service questions was easy and pleasant."

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

dss
5/5

2003-03-06

"Awesome!!
They are a breath of fresh air!
Fast, reliable shipment, instant call with any out of stock items!
Great prices.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-05

"Convenient web-site, great prices, order shipped ASAP, secure packaging, everything operational. Thank you!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-04

"They are extremely good sellers. I would recommend them to anyone, thir prices are very good and their customer service is Excellent!!! They take care of the customer, and if they don't have an item they will send you their next best thing.
I will rate them A++++++++++++
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Product Returns/Refunds/Exchanges

5/5

2003-02-25

"Easy buy, great prices. I bought 2 Athlon XP 2400 and a Optorite 52x24x52x CD writer. Got the overnight shipping, and had everything the next day. Will definitively look at this site again."

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N/A
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-25

"This dealer has exceeded all my expectations, I have ordered on three prefvious occasions and they were all positive experiences, great prices and great customer service, they also ship very quickly, very friendly on the phone too."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2003-02-25

"These guys are freakin' quick! They got my order out in less than a day! Plus their shipping is free...how can you beat that?

Other places I use claim a flat 99 cent fee on price watch, then proceed to jack it up to UPS 4.95 shipping...
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2003-02-25

"A big delay with initial ship. They could not verify my billing info?? Prices good, shipping good(free)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-02-24

"I placed my order at 2:00pm and it arrived the following day at 12:20pm.

I couldn't have done any better if I'd picked it myself!

Again, PC Supply Source comes through.

The free shipping was really a substantial saving!!

Had I place this order with the majority, if not all, of the other resellers on-line I owuld have added at $60 to my order.


Again I have to highly reccommend PC Supply Source to anyone requiring pc components quickly and at great prices!!!!!!!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall technical support
Being trustworthy
Making decisions on their own
Being knowledgeable
Being easy to reach
Resolving problems

5/5

2003-02-21

"Through the last 2 weeks, I've ordered several times with PCSupplySource. I've found particularly easy to browse and place an order through their site, but that's not all. Each order was processed fast enough to arrive the next day, and whenever I've had something to ask them, these guys always had a solution. They were concerned about me being satisfied with each purchase, and that's the main reason I'm sticking with them (althought I have to admit they have really good prices too).
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site