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Product & services pricing
4.15/5
Chance of future purchase:
4.24/5
Shipping & packaging:
3.47/5
Customer service:
4.38/5
Return/Replacement policy:
4.17/5


5/5

2024-11-17

Great

"Little late on delivery but it's worthy one"

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5/5

2024-11-16

Bought Vivo X

"Phone as described.
Everything is working and they did send fast.
Canada post = Canada POTZ dealing with packages, I hope that PDAplaza will change carrier but this is not their issue.
I like the selection they have and they do respond well to questions.
"

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5/5

2024-11-07

Good Deal

"Everything was good, and the price was reasonable. However, it took more than one and a half months to receive the item. The PDA Plaza staff was very responsive and cordial whenever I contacted them to follow up on the delivery. I hope delivery of my next order will be earlier.

Thanks,
Anup Majumdar
MAAP Services Ltd.
"

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5/5

2024-10-27

I have purchased from pda Plaza a few times and I they offer good price and selection

"Pda is the place for newest smartphone and gadgets and they offer fair price and the after service if these is a problem is fast and professional in solving, I recommend for families and friends. "

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5/5

2024-10-26

Bought a Huawei

"Ordered a Huawei GT pro as they weren't widely available in Canada. Found PDA Plaza and was a bit hesitant since I didn't know how legit they were. The payment process was not smooth as the payment options are very limited. PayPal kept rejecting the payments and tried their second option through Sezzle. My watch arrived just under two weeks from the purchase date. The item was brand new and I am very happy with my purchase. My only criticism is perhaps have a more streamlined paying process to avoid hesitation. "


5/5

2024-10-25

Great Seller, very proactive and dedicated

"My order did take a little longer to arrive, but the seller was always proactive and dedicated in communication with me and kept me updated. I am happy with my purchase."

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4/5

2024-10-25

Delivery of product was exactly what I ordered

"The product I had ordered was exactly what was purchased online. Responses when I inquired on delivery updates were quick; however, it did seem like the responses were standard responses versus specific as a response I received didn't specifically address the quick I had asked.

The device did not arrive factory restored and when I restored the device

I would have provided 5-stars if the delivery time wasn't outside the estimated delivery time provided when I had ordered my phone. It took 18-business days longer than what was originally noted at the time of purchase.
"

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5/5

2024-10-25

I am a satisfied customer.

"I ordered a Huawei P70 Ultra from PDA Plaza on September 19 and received it on October 23 in perfect condition, as requested. I contacted customer service several times by phone and email about the delivery delay, and they always responded the same day to reassure me.
I am a satisfied customer. Thank you
"

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4/5

2024-10-19

Good But Took Time

"Item is good (Sony Xperia 1 VI and case), packaged well for shipping, got here in decent time once the item arrived at their store but....as the other reviews say, expect longer shipping times than advertised. I expected a long wait but it was quite a bit longer than expected, especially with my last phone being on its last legs, it wasn't ideal. Happy for the opportunity though to buy a phone that is otherwise not widely offered in our region. Responsive customer care. I would buy again from this company as long as I'm not in a rush to receive my order. "

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1/5

2024-10-08

Still waiting

"Ordered my phone Sept 11th, was told 5-10 day shipping, 2 weeks later it switched to 10-25, a week after that the phone was completely removed from the website, now its back to 5-10 day shipping. Oct 1st I contacted them asking how much longer, as it had passed both expected delivery times, they told me if I chose another color it would ship sooner, okay that's fine. Told them go ahead and ship another color. It's now been a week, still no shipping date or label. Am I getting my original color now that it's back? Am I in some limbo between colors now? "

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Rep reply posted 2024-10-13
A rep from PDA Plaza, lorelie.bouchard, has responded:

“Hi, We do apologize for any inconveniences. We received a heads up from our supplier that there may be a delay with your color so we simply contacted you to let you know.
But thankfully there wasn't a delay with it so we are receiving and shipping the original color on Monday.
Edit: Your order has been shipped, we appreciate your patience and understanding.”


4/5

2024-09-25

Good product-long waiting time

"So the general con is that it takes a long time for your product to ship (went a bit over the expected delay very date but I could wait)
Communication over the phone is rarely taken (going to voice mail mostly), but they communicate quite fast over mail (Thanks Howard and Michael)
I received my product. Cheapest phones on the market and quality products.
Other than that I appreciate there products and company service.
I recommend for those who can wait.
Overall I gave 4/5 since I love their price and communication.
I would definitely purchase again.
"

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4/5

2024-09-22

They give good discount to their phones, but..

"Good experience. I got my x100 ultra at a good price. The only thing is the longer shipping times than the 3 weeks time in their website. I got mine after 6 weeks. They respond to emails at least a day which is good. Only thing thing is they don't update if there is any delayed with your order. You have to ask them. Overall, it's good because they give good discounts, also if you don't mind waiting for more than a month to receive your item."

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5/5

2024-09-20

Ultra phone was heating up very quick

"Took time but great
Phone heats up
"


4/5

2024-09-14

ZTE Nubia Red Magic 9S Pro+ 5G Dual SIM, 24GB/1TB - Sleet Black (CN Version)

"When I sent a message they replied very quickly. But my order took a while to arrive."

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4/5

2024-08-07

Second purcahse

"This is my second time purchasing from them, and once again I am very pleased with my experience! I bought the Xiaomi 14 Ultra 16/512gb and after searching around, they offered the best price for it online. The only thing to note is that the shipping wasnt the fastest compared to other sellers but it was cheap so I am very satisfied and recommend them"

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