Product & services pricing
4.29/5
Chance of future purchase:
4.20/5
Shipping & packaging:
3.57/5
Customer service:
4.32/5
Return/Replacement policy:
4.15/5


4/5

2025-03-29

"The support was kind and responsive. Well packed for the safe delivery.
Only issue was, delays more than expected. No matter why, when you give a promise, please try to keep it.
"

Pricing of products and services
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5/5

2025-03-28

Worth the wait! Vivo x200 Pro Delivered!

"My Vivo X200 Pro global version arrived a few days after the estimated delivery time. I was anticipating a few days of delay because the phone is being sourced from China. The support team was responsive and helpful with the process , Michael to be specific and I appreciated that. The phone was delivered brand new and in pristine condition, and they even included an adapter for Canadian wall sockets which is a nice touch! After using it for a while to ensure everything works perfectly, I’m genuinely pleased with my experience and will consider purchasing from them again"

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1/5

2025-03-24

Their stuff doesn't have warranty

"I bought two phones and a set of Sony wireless headphones about 8 months ago, the headphones stopped to work and they said that I have to send the headphones back to China and that is going to cost me more than a half of the price of new set."

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5/5

2025-03-21

Strongly recommended

"Excellent customer service, strongly recommended. A+++"

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5/5

2025-03-21

Reliable

"It took exactly the same days as specified to ship the phone! Received on time in great packaging! "

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5/5

2025-03-17

Amazing Customer Service

"Answer all your questions promptly."

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5/5

2025-03-13

Good product

"as good as described, it will be better if they can ship out goods sooner"

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5/5

2025-03-10

Perfect experience!

"Great price, easy and secure purchase process through PayPal, product arrived within the extpected timeframe, and product is as described. No issues whatsoever with PDA Plaza."

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5/5

2025-03-09

Fast secure shipping

"Michael helped me arrange shipping date for me and held the package for signature, thanks alot! I would recommend them again"

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5/5

2025-03-08

Great service

"Took 5 days to receive the phone. Great Montreal supplier ! "

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1/5

2025-01-09

Went from great to awful; been almost a month and no refund!

"I ordered the Google Pixel Pro 9 Fold. The website said quality was 10/10 and under Google warranty. At first glance, the phone was perfect. By week 3, I noticed horrible camera quality. I tried filming under different lighting conditions and they all came out dull and washed out. I reached out to Google but was told the phone was from Japan and was already registered so I was unable to use the Google warranty for replacement. Requested a refund from PDA. Sent the phone back but it's been almost 1 month and no refund. Followed up and was told Friday but still no refund!"

Pricing of products and services
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Rep reply posted 2025-03-07
A rep from PDA Plaza, lorelie.bouchard, has responded:

“Hi, Your refund has been processed. We tested the camera upon receiving it back, and there were no issues. It was resold to another customer, who also confirmed it works perfectly. Also, you returned the item without its original box, which would normally incur a restocking fee, but we still issued you a full refund, you are welcome.”


5/5

2025-02-07

greatness

"im loving my new gadget, it came as expected the product works so fresh and so clean and would definitely recommend these guys to anyone and for myself would make another purchase down the road and do business with them again I'm very satisfied."

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4/5

2025-01-30

New Z Fold 6 Owner

"Overall, it was a good experience. I got my new phone for CAD 1,590 which is cheaper than what the stores advertised. Michael answered my emails patiently. The site is honest with the shipping time. I would give it 5 star if the pre-orders have shortened shipping time. I purchased mine on Dec 5 and got it mid-January. I was an anxious mess, overthinking if just let myself get scammed All good though, PDA Plaza delivered."

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5/5

2025-01-30

Great

"Great choice, fast shipping"

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5/5

2025-01-29

Huawei Watch

"Best customer service , fast reply and product arrived on time "

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