ResellerRatings
All Categories
All Ratings
Sort by Relevance
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
PDA Plaza
Updated on: 2025-03-04
1/5
Went from great to awful; been almost a month and no refund!
"I ordered the Google Pixel Pro 9 Fold. The website said quality was 10/10 and under Google warranty. At first glance, the phone was perfect. By week 3, I noticed horrible camera quality. I tried filming under different lighting conditions and they all came out dull and washed out. I reached out to Google but was told the phone was from Japan and was already registered so I was unable to use the Google warranty for replacement. Requested a refund from PDA. Sent the phone back but it's been almost 1 month and no refund. Followed up and was told Friday but still no refund!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
lorelie.bouchard from PDA Plaza has responded
Posted Mar-07-2025

Hi, Your refund has been processed. We tested the camera upon receiving it back, and there were no issues. It was resold to another customer, who also confirmed it works perfectly. Also, you returned the item without its original box, which would normally incur a restocking fee, but we still issued you a full refund, you are welcome.

ResellerRatings, the home for your customer voice.
ProductPlatform TourSeller RatingsProduct ReviewsSocial Q&AVisual ReviewsVideoFeedbackReview TrackingAI PlatformEnterprise
SolutionsDrive Shopper DiscoveryConversion ImpactEngagement & Shopper LoyaltyShopper InsightsDemoFor WhoMarketingHead of E-CommerceCustomer ServiceCustomer Insights
OtherGoogle PartnershipAbout ResellerRatingsTrust & AuthenticityTermsContact UsLoginSign UpPrivacy / Manage my Data
© All rights reserved ResellerRatings.com