"I have never had any issues with ordering, delivery, or the products. The prices are great for the quality of their products."
"I ordered something from Canada and the delivery to my home was very quick. The product was exactly what was pictured/described. "
"Friendly staff great products "
"Ordered a machine Wednesday, paid for 2 day shipping. My machine is scheduled for delivery Tuesday. Emailed me Thursday requiring me to send a copy of my DL, a link to my social media, and last four digits of my credit card. Said it was for my security. I paid with my PayPal, Which is the purpose of PayPal so thought. Everyone I talked to was extremely nice and helpful, I don’t have any problem with the customer service I got via phone and email. They were definitely up to par on that Anyway, I won’t ever try to order any supplies from a company that sells **** toys again. I will stick with companies that sell primarily to tattooers, they seem to get your order to you with more urgency. Pretty disappointed "
"Best website as a platform , price, and items and service . My only market "
"I have been ordering from Painful Pleasure for years now, with no hassles and great customer service and friendly staff!!!"
"got my jewelry really quick, and was exactly as pictured. jewelry is strong and easy to use."
"I have very sensitive ears any have trouble finding earring. Since finding Painful Pleasures. I can wear any of their titanium or nobium body jewerly. I love the selection they have and they are always adding more. You can even customize quite a bit which is nice. Any questions you may have they answer quickly. Never have I been dissappointed. Thank you."
"I have placed 3 orders with Painful Pleasures and I have had nothing but great experiences. When there was a problem with my order and I was unaware of it I received a phone call to discuss the discrepancy. It was a great conversation and we got the problem resolved.
Also my order came so quickly, and the quality of the product is exceptional.
If you are thinking about buying something from Painful Pleasures do not hesitate. They will take care of you! I'm just waiting till I have extra cash to buy more!
Dee"
"I have always been pleased with PP and their products as well as customer service! Although their phone answering system could use an upgrade or updating! Products are great, shipment is fast, returns are easy, website and payment are simple to use and take care of! Great Company."
"I've used Painful Pleasures a few times but is has been great, the products, the price and specially their customer service is outstanding, if they don't have an item on stock they would recommend me one similar or give me store credit, they are always helpful, also the delivery is always fast and they make sure you receive everything in perfect conditions, i would recommend anyone to go with them. "
"Hello Im Frank, owner of Vintage tattoo in Pequannock New Jersey.
Let me tell you, Painful pleasures is a great company to work with. The personalized attention given is better than I have gotten n my 22+ year tattoo career. Now I will admit at first, the website was a little wonky and hard to use, but after I voiced my concerns, they were right on it, and updated the sit to the easy to use one we now know and love. As of now I'm all about team Painful Pleasures, and you should be too."
"This was my first order with Painful Pleasures, and I couldn't be more happy with it. The nose screw I bought was exactly as described and totally accurate. It is polished to a mirror finish and there weren't any nicks or rough edges. Shipping was fast (and I live in Canada), and costumer service was super quick to respond to any inquiries and were very helpful. It's hard to find high quality pieces that are also affordable, but that's what I've found with Painful Pleasures, and I will definitely be purchasing more jewellery in the future."
"I've been a customer of Painful Pleasures for years now, and I have rarely found issue with them. The customer service is incredible and friendly. The turn-around for my orders is fast and easy. When there is an issue with an order, they are fast to fix the issue, and have always made me happy.
I would refer Painful Pleasures to anyone needing tattoo or piercing supply. I have also been a patron of their jewelry (hangers) and have bought quite the collection myself. It's quality jewelry and I get complimented all the time; followed by my prompt referral to the website.
Excellent Business!!!"
"It's hard to find good jewelry online and the selection at local shops is small.. but I found the perfect website!! Good jewelry, good prices, and fast shipping!!"