"It took me a while to find an online piercing retailer with products that didn't irritate my piercings and looked good. Finally I found Painful Pleasures, and now it's my go-to for all my piercings. The prices are competitive and the more you buy of a product, the less each one costs. Everything comes in the mail pretty quickly. "
"I ordered some custom Niobium **** Rings. They made them quickly and so I received them a lot faster than I thought I would. They were very beautiful and I love them. "
"The best variety of materials for body art the best brands at the best prices"
"Great prices, fast delivery, they even included a card that helps with sizing your jewelry! Can’t wait to order more! "
"I always buy Cheyenne materials at Painful Pleasures. Grade 10."
"No issues. Items were as described and arrived quickly. Prices are very reasonable. Shipping charges are very reasonable. I will definitely be making more purchases in the future!!!"
"Was searching for a company that sold piercing items I would like as well as the items to clean piercings with. This company carries everything I could possibly ask for and at a good price. I got my order within a good time frame and nothing was missing. The items I ordered worked great and I was very happy with this company's service. I will continue to be a return customer (when I run out of stuff I've ordered)"
"Ordered some piercing aftercare items and loved them. The item descriptions were very helpful and shipping was fast. I had a great experience with them."
"I've bought from painful pleasures many times, I only had an issue once, they made it right almost immediately. They have fast shipping, reasonable prices, and great support. I highly recommend buying any body mod gear from them."
"I have been using painful pleasures now for almost two years to supply my shop and am constantly amazed with the incredible customer service, especially from Dan Lorenzo!!! they have a wide variety of top notch products! Their shipping is fast and affordable! Definitely a one stop shop! Keep up the great work!!!
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"Keep up the good work! Thanks"
"I am constantly comparing prices and shipping speeds. Painful Pleasure so far is by far the least expensive in almost every tattoo supply I buy, the customer service has been outstanding, they go above and beyond to make sure I get a good deal and my package arrives in time. It did take about 6 business days to get to me but they have assured me it should be quicker on my next orders.
I really don't understand the negative reviews on here, I have had a great experience with them. "
"I've been ordering from painful pleasures consistently for about a year now. They have always been professional and courteous. I've only ever had one issue in which the machine I ordered turned out to be back ordered and I was issued a refund the same day. Their customer service people are pleasant to deal with and I've never received a bad product. As a tattooer I highly recommend them. "
"We wanted to give this company the benefit of the doubt by purchasing one of their distributed tattoo machines which seem to be a good deal. Item arrived two days as expected but to find out once opened that the actual item came with deep scratched and signs of use. Contact them for an RMA with the intention of even exchange, they contacted us requesting pictures, never heard of that before since this was a supposedly new item and within the 7 days after purchased. Sent those images right away to find out that they denied requested return beacuse they're just distributors and we should sent the machine to manufacture for repair!, what? It's been only a few days since we got item shipped to us, tripple checked upon arrival to find out it has scratches on it. How can you tell someone your return was denied beacuse the company doesn't want to exchange and item that came defective. And now we have to send item to an overseas company?. Never again.. lesson learned!. Stay away from this company, stick to Unimax!. They just lost a good customer and glad it wasn't a big buyout to begin with."
"I placed an order on December 9th. It said it would take 1-5 weeks to make and then ship out. I never received a shipping confirmation 7 weeks later. I had to contact the company to receive a tracking number- a false tracking number that the company says is associated with usps but when contacting usps it is not. They offered me to ship another order at half the cost of my original order as they're not responsible for lost packages. My package wasn't even registered with the post so it wasn't lost to begin with. And having the customer re pay to have this happen again is a joke. This is the worst website, worst customer service. Do not buy from. 0 stars should be an option"