"This store is always family oriented vs others I have visited in the Houston area."
"The people were once very nice, but that has seemed to change.U think you need new buyers and workshops for your employees. People are more likely to visit store if people are welcoming. Your prices are a bit high also."
"Store was not busy, so I did not have to wait in a long line like I usually do."
"It was good and I will go back soon"
"Stage was one of my belate Mom's favorite places to shop..I will continue to shop at Stage."
"The store was in somewhat of a disarray due to it being remodeled."
"Had a good experience.cashier always friendly to me."
"Enough clerks to check out easily. Normally the wait is long"
"ok but I don't like the new arrangement of departments"
"This experience was not the usual (less than normal)because it seemed the reguar sales personnel were at lunch. t appeared the stock personnel were helping out."
"I was charged twice for merchandise, sales person said the register locked up. Manager came and made a call, they said transaction never came through. So I was recharged for merchandise. However both of the charges appeared on my credit card. I’m still waiting to get the refund back to my account"
"Customer services was really nasty, always long line, one cashier..."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"Prices can be a little high compared to other stores, but still like to look for sales."
"Hard to keep up with all the sales but worth it. I'm a sale shopper and i love double discounts.always something going on."
"I always love to purchase at Palais Royal. There is always a great surprise at the time of the checkout. The associates are very helpful to find you the best deal!! I enjoyed the experience a lot :)"
A rep from Palais Royal, Houston, TX, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”