"I like the store, but I couldn't find an available associate to even ask for assistance. The dressing rooms had few unlocked on the side of the store I was on. I had to go to the dressing room beside the shoes, infant/toddler section. Only one was open and it was crammed with clothes hanging, on the floor and on the tiny bench. It was a tiny dressing room to begin with. An overweight or tall person would've felt cramped in there. I am a petite person so could change in there, but still felt like if I turned I would hit my elbow into the door. Not a pleasant experience in trying on clothing."
"I've been a Palais Royal customer for more than 20 years. I find fashionable clothes available at good prices with the sales and coupons."
"Great wis coupons could be stacked for the best deals"
"Today was a wonderful experience at your store the clerk name Patricia went out of her way to make my experience wonderful I just want to say thank you so much for being kind and caring thank you great job"
"I really enjoy shopping at Palais Royal, it has the brands I've come to rely on to fit well and last. The quality is outstanding."
"The selection and value are great and now that the store has been remodeled, it is much cleaner, brighter and up to date. Some departments though, are very packed/overcrowded and hard to go through to make selections"
"although I think Palais Royal is a little high on some clothing items, even their clearance prices - I am usually able to find a few good deals, especially when I have coupons."
"all the sales clerks are very nice."
"Manager was great. Quickly greeted me and made sure someone was helping me with my return. Very friendly lady."
"experience was great. I would like to see more skirt options dress and casual skirts"
"I always love shopping this store Now this time We did find when shoe the shoe department that someone that place used shoes in the box and must have taken the new shoes Which was a surprise and a little shocked to see"
"Found what I needed but it seemed that the store was transitioning from clearance to new inventory. Associate was very helpful. She deserves recognition!"
"Pleasant and able to find a gift for family member quickly."
"I really like shopping at Palais Royal. It's my favorite store"
"I love your store but do not like all the sale items from summer etc. in some of the stores. it makes it to jhard to know where everything you like is located."
A rep from Palais Royal, Tomball, TX, rbSTAGE, has responded:
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon!
”